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job overview
Oversee all aspects of food and beverage outlet to ensure optimum performance, superior guest service and maximum profitability. Adhere to federal, state and local regulations concerning health safety or other compliance requirements.
At InterContinental Hotels & Resorts® we want our guests to relax and be themselves which means we need team members to:
Be you – by being natural, professional and personable in the way you are with people
Get ready – by taking notice and using your knowledge so that you are prepared for anything
Show you care – by being thoughtful in the way you welcome and connect with guests
Take action – by showing initiative, taking ownership and going the extra mile
Duties and Responsibilities
FINANCIAL RETURNS
Maintain procedures to (1) ensure the security and proper storage of restaurant inventory, and equipment, (2) ensure the security of monies, credit and financial transactions, (3) replenish supplies, inventory, uniforms, etc. in a timely and efficient manner, and (4) to minimize waste and control costs. Participate in taking inventories
Drive new initiatives, ensure F&B promotion plan is in place for the year and execute this plan supported with a solid PR activity both print and on social media to ensure the outlet receives maximum exposure in the local market
Produce a forecasted financial overview prior to any special events and a post event analysis to quantify results
PEOPLE
Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include, Culinary, Sales and Marketing, Catering, Banquets, Housekeeping, Maintenance, Front Office and Guest Services.
GUEST EXPERIENCE
Create innovative programs and promotions to market special menu items, increase sales, and increase guest patronage. Assist in the development and implementation of new menus and local food and beverage marketing programs, and participate in and maintain system-wide food and beverage marketing programs.
Monitor performance of the restaurant through analysis of guest feedback and financial results. Initiate corrective action as needed.
RESPONSIBLE BUSINESS
Work closely with Executive Chef to identify pertinent concepts and menu design for the outlet(s). Conduct meetings to inform staff of special promotions, daily specials, and additional information.
ACCOUNTABILITY
Directly supervises a number of service employees such as wait staff, bus persons, cashier/greeters, in one or more food and/or beverage outlet(s) in a large, full- service, luxury, or resort hotel. Customarily and regularly exercises discretion and independent judgment.
QUALIFICATIONS AND REQUIREMENTS
High school diploma or equivalent and at least 1-2 years’ restaurant management experience in a full service outlet or similar setting. Hospitality Management Degree or some college preferred.
This job requires ability to perform the following:
Carrying or lifting items weighing up to 50 pounds
Moving about the outlet(s)
Handling objects, products
Bending, stooping, kneeling
Other:
The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
Full Time
$54k-66k (estimate)
06/23/2024
07/09/2024
ihgplc.com
ODESSA, TX
>50,000
2003
CRISH JOHNSON
$1B - $3B
Accommodations