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IHOP Northeast
Castle, DE | Full Time
$55k-68k (estimate)
3 Days Ago
Panda Restaurant Group
Castle, DE | Full Time
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IHOP Northeast
Castle, DE | Full Time
$53k-64k (estimate)
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SUMMERWOOD MASTER
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IHOP Northeast
Castle, DE | Full Time
$19k-25k (estimate)
7 Months Ago
TGI Fridays
Castle, DE | Full Time
$23k-29k (estimate)
9 Months Ago
TGI Fridays
Castle, DE | Full Time
$21k-26k (estimate)
9 Months Ago
TGI Fridays
Castle, DE | Full Time
$21k-26k (estimate)
9 Months Ago
TGI Fridays
Castle, DE | Full Time
$19k-25k (estimate)
9 Months Ago
IHOP
IHOP
Castle, DE | Part Time
$20k-26k (estimate)
1 Month Ago
Midici Neapolitan Pizza Company
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Restaurant manager restaurant
IHOP Northeast Castle, DE
$55k-68k (estimate)
Full Time | Restaurants & Catering Services 3 Days Ago
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IHOP Northeast is Hiring a Restaurant manager restaurant Near Castle, DE

Restaurant Manager Job Description

The IHOP Restaurant Manager reports directly to their General Manager. The manager directly supervises IHOP restaurant's employees.

His or her primary responsibilities include managing operations in the front and back of the house with a high concentration on profitability and sales growth, while constantly maintaining IHOP's standards of quality and service.

Responsibilities include :

  • Executing annual financial, local restaurant marketing, guest service, and human resource objectives, strategies and tactics for the restaurant as defined by the current IHOP Standard Operating Procedures (SOP) and the restaurant's current operations plan
  • Developing and maintaining professional functional working relationship with restaurant hourly employees and the franchisee organization
  • Managing the restaurant floor, focusing on regular contact with guests.
  • Handling guest complaints in a professional and timely manner, making sure that the frequency of complaints is within acceptable limits.
  • Carrying our supervisory duties such as recruitment and hiring, training, directing workflow, appraising performance, rewarding and disciplining employees, and resolving complaints and problems.
  • Completing all required reports and paperwork accurately and on time.
  • Maintaining personnel files with appropriate employment and legal documents.
  • Available to work days, nights and weekends

Benefits :

  • Competitive Pay
  • Flexible Hours
  • Paid Training
  • Real Advancement Opportunities

Requirements :

  • Associate Degree or equivalent experience
  • Ability to speak and read English and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals;

ability to write routine reports and correspondence; and ability to speak effectively before groups of employees and guests.

  • Basic computer skills including Email, MS Excel, MS Word is a plus
  • The above is not an all-inclusive job description.
  • Last updated : 2024-06-25

Job Summary

JOB TYPE

Full Time

INDUSTRY

Restaurants & Catering Services

SALARY

$55k-68k (estimate)

POST DATE

06/26/2024

EXPIRATION DATE

09/25/2024

WEBSITE

restaurants.ihop.com

HEADQUARTERS

GLEN MILLS, PA

SIZE

100 - 200

FOUNDED

2017

REVENUE

$5M - $10M

INDUSTRY

Restaurants & Catering Services

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