** Ticket Sales Representative**

**Job Category****:** Sales **Requisition Number****:** TICKE006055 Showing 1 location **Job Details**

**Description**

**WHO WE ARE:**

Founded in 2008, Legends is a premium experiences company with more than 1,500 full-time and 30,000 seasonal team members globally. Legends has six divisions operating worldwide - Global Planning, Global Sales, Hospitality, Global Partnerships, Global Merchandise, and Global Technology Solutions - offering clients and partners a 360-degree service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning and realizing exceptional experiences in sports and entertainment.

**GEORGIA TECH ATHLETIC ASSOCIATION:**

*With 400-plus student-athletes across 17 varsity sports, Georgia Tech competes at the highest level of intercollegiate athletics as a member of NCAA Division I and the Atlantic Coast Conference (ACC), while also developing young people who will change the world.*

*Georgia Tech has long been a leader in innovation in college athletics with the NCAA CHAMPS/Life Skills Program (known as the Total Person Program at GT), commitments to athletics scholarships until a student-athlete graduates and the use of virtual reality in recruiting among the many concepts that originated on The Flats.*

**ABOUT THE PARTNERSHIP:**

The Georgia Tech Athletic Association (GTAA) and Legends formed a first-of-its-kind partnership to combine opportunities across multimedia rights, premium seating, ticketing, annual fundraising, corporate hospitality, data analytics, business intelligence, and e-commerce into one integrated relationship. The partnership will take a customized and holistic approach for identifying new, engaging, and entertaining platforms for corporate partners and Yellow Jacket fans to connect with Georgia Tech athletics and position the Institute for success and growth in the evolving collegiate athletics landscape.

Legends will introduce a robust technology, data, and analytics platform to support all revenue streams. The new business intelligence platform will provide Georgia Tech athletics with greater insights into Yellow Jacket fans, including a complete view of their relationship to the Institute and athletic department, specific interests, brand affinities, behaviors, and how to most effectively engage.

**THE ROLE:**

The Ticket Sales Representative is primarily responsible for driving revenue and hitting sales goals around the season, group, premium ticket packages and annual fundraising goals for Georgia Tech Athletics Association Football and Mens basketball programs. We are seeking a team member with a positive, results-oriented approach to collegiate athletic fundraising, who can communicate clearly across all platforms and work diligently to advance and support Georgia Techs 17 Varsity sports and more than 400 student athletes. while also identifying new athletic donor prospects. The Ticket Sales Representative will work under the guidance of the VP, Premium, Ticketing and Annual Fundraising.

**ESSENTIAL FUNCTIONS:**

* The candidate will be responsible for offering a full menu of seating opportunities for Georgia Tech Football and Mens Basketball ticket packages.

* Execute outbound sales calls on all potential customers through prospecting, cold callings, and referrals from current customers.

* Setting and conducting in stadium, arena and out of the office appointments sales appointments.

* Identify and manage a portfolio of 500 season ticket members, annual fund donors and supporters with specific affiliation and/or giving interest to Georgia Tech Athletics Association.

* Effectively use Salesforce CRM to maintain accurate records of all client and prospect interactions.

* Assist with managing and stewarding existing pledges and payments from unassigned donors.

* Using primarily online digital strategies, in addition to phone and in-person outreach, you will cultivate our donors relationship with Georgia Tech, solicit their support of University priorities, and steward their generosity.

* Serve as a main point of contact for general athletics donor inquiries that come in through inbound phone, email, and social media.

* Work in conjunction with Georgia Tech Athletics Association and Ticketing staff to promote and generate sales on all events while providing a great fan experience.

* Reach and exceed individual and team sales revenue goals.

* Must be willing to work non-traditional hours, weekends, events and game days

* The candidate will be accountable for certain levels of activity (calls made/appointments set) and goals

**QUALIFICATIONS:**

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

* Bachelors Degree

* 0-1 year of prior sales experience is preferred

* Prior experience working in the professional or collegiate sports and entertainment industry is a plus

* Ability to work in a fast-paced environment and manage multiple tasks simultaneously

* Proficient in software programs including Salesforce CRM and Paciolan

* Ability to handle heavy volume of outbound and inbound phone calls and emails

* Excellent interpersonal verbal and written communication skills

* Strong time management and organizational skills with an attention to detail

* Candidate should possess an optimistic team-first attitude, as well as a competitive desire to be the best

* Candidate must have a strong work ethic and a desire to build a career in professional sports

* Proficient in Microsoft Office, with a focus on Word and Excel

* Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training.

**COMPENSATION:**

Competitive salary, commensurate with experience, and a generous benefits package that includes: medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

**Qualifications**

**Skills**

**Preferred**

**Customer Service** *Expert* **Behaviors**

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**Motivations**

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**Education**

**Preferred**

High School or better in Other.

**Experience**

**Licenses & Certifications**