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Office of the Illinois Secretary of State Alexi Giannoulias Job Title : Public Service Representative - Arabic Speaking Division : Driver’s Services Union : SEIU Location : 7902 S Oketo Ave, Bridgeview, IL Cook County, Zone 4 Salary : Starting salary is $3,598.
00 monthly, plus stipend for Arabic translation and interpretation services. Please Note : To be considered for this vacancy you MUST establish eligibility by taking and passing a written, multiple-choice examination administered at an ILSOS Personnel Office in either Springfield or Chicago.
Appointments for testing may be made by contacting the Personnel office at which you would like to test or walk-ins will be accepted at the following testing sessions : 9 : 00 AM, Monday Friday or 1 : 00 PM, Mon / Wed / Fri or 1 : 30 PM, Tue & Thur.
Any questions regarding these positions or applying and testing for these positions can be answered by contacting the Department of Personnel at these locations - Springfield at 217-782-4783 or Chicago at 312-793-5515 or by e-mail at sosjoblisting.
com . At the time of testing, a completed IL Secretary of State employment application MUST have been submitted. Application MUST be completed online.
reviews and completes motor vehicle title and registration applications. Requires valid Illinois Drivers License, ability to lift / carry 0-10lbs.
and travel to other facilities and / or mobile locations to perform assigned duties. R equires the ability to fluently speak, read, translate, and write in Arabic to serve the Arabic speaking community.
explains incorrect test responses, codes applications according to results; administers vision tests and operates photographic equipment to prepare photo identification (ID) or drivers license for applicants.
Performs cashier functions for driver license fees; balances cash or checks with validation tape totals to assure that all fees are accurately accounted for;
prepares deposit records or other routine financial documents necessary to process collected fees; may prepare reports for supervisor on applications processed.
Reviews and completes motor vehicle title and registration applications, reviews fee checks and assures necessary attachments are present;
accepts cash or checks for fees and prepares for final processing; performs manual or automated sticker sales as required.
Performs other duties as required or assigned. Specific Skills : Requires working knowledge of business English, spelling and commercial arithmetic.
Requires working knowledge of office methods, practices and procedures. Requires elementary knowledge of the Illinois Vehicle Code as it applies to office tasks pertaining to obtaining or retaining a valid Illinois driver’s license and the processing of various motor vehicle forms.
Requires elementary knowledge of basic bookkeeping procedures and techniques. Requires ability to maintain records of some complexity.
Requires ability to deal tactfully with the general public and to maintain satisfactory working relationships with other employees.
Requires ability to communicate both orally and in writing. Requires ability to translate and interpret for Arabic speaking customers.
Requires ability to operate in an independent manner within defined procedures. Requires possession of a valid Illinois driver’s license.
Education and Work Experience : Requires knowledge, skill and mental development equivalent to the completion of elementary school AND two (2) years of general office experience, preferably including one year in a driver or motor vehicle facility and operation of keyboard equipment.
Application Process : Please visit https : / / ilsos.applytojob.gov / apply to apply by completing the online application;
you may also upload a resume or other attachments as needed . Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code.
Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago (312-793-5515) or Springfield (217-782-4783).
Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States . Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability. Powered by JazzHR
Last updated : 2024-06-25
Full Time
Public Administration
$45k-58k (estimate)
06/26/2024
09/25/2024
cyberdriveillinois.com
SPARTA, IL
200 - 500
1936
$10M - $50M
Public Administration
As the second-largest constitutional office, the Office of the Secretary of State is visited by more Illinois residents than any other in state government. The office also is an important resource for educating citizens about issues that affect their everyday lives, including anti-drunk driving, traffic safety, school bus safety, securities fraud, literacy, and organ/tissue donation. The office's functions are described in the Illinois Constitution, mainly addressing the Secretary of State's duty to maintain official state records and the state seal. However, law and tradition have assigned ma...ny additional responsibilities to the office, which has one of the largest and most diverse collections of responsibilities of any of its counterparts nationwide. These duties are divided among 20 departments employing approximately 4,000 people, whose responsibilities range from maintaining the 20 buildings in the Capitol Complex, to overseeing the state's network of libraries, to preserving some of the state's most precious historical documents. Still, to many Illinois citizens, the Secretary of State's office is the place to go for a new driver's license or license plates. As such, Secretary White has worked diligently to enhance customer service, promote safety on Illinois roads, and strengthen the integrity of the office.
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The following is the career advancement route for Service representative positions, which can be used as a reference in future career path planning. As a Service representative, it can be promoted into senior positions as a Field Service Rep. III - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service representative. You can explore the career advancement for a Service representative below and select your interested title to get hiring information.
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Measure and analyse customer feedback.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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