4 REVENUE TAX SPECIALIST I (Taxpayer Account Processing Agent I) Jobs in Springfield, IL
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illinois is Hiring a REVENUE TAX SPECIALIST I (Taxpayer Account Processing Agent I) Near Springfield, IL
The Illinois Department of Revenue (IDOR) invites diligent and analytical professionals to apply for the role of Revenue Tax Specialist I within our Central Processing Bureau (CPB) of the Account Processing Administration (APA). Our specialists are integral to ensuring accurate processing and verification of taxpayer documents and adjusting tax payments with precision and efficiency. The ideal candidate will have an eye for detail, robust mathematical skills, and adeptness in handling complex tax issues. This role requires a proactive approach to problem-solving and a thorough understanding of tax regulations to ensure compliance and accuracy in taxpayer accounts. The role offers a dynamic work environment where team collaboration and ongoing training ensure your development aligns with the latest in tax processing technologies and practices.
The benefits of working at Department of Revenue include a 37 ½ hour work week, a generous salary and benefits package (paid time off for vacation, sick, or personal leave, thirteen holidays) pension and other retirement benefits, tuition reimbursement, and insurance eligibility on day one (medical, dental, vision, and life).
The Illinois Department of Revenue (IDOR) administers Illinois tax laws and collects taxes in a fair, consistent, and efficient manner to provide accurate, timely, and reliable funding and information to state and local constituents. By using best practices, IDOR strives to continuously innovate and increase accuracy, efficiency, and productivity in all areas of operations and tax administration, thereby earning respect, delivering value, and being a trusted source of information.
IDOR is a professional-minded governmental entity that values its employees and invests in their success through training and engagement. IDOR values diversity, both culturally and professionally, and believes it can foster a more productive work environment best suited for serving the citizens and taxpayers of Illinois.
Please Note: The anticipated start date for this position is September 2 or October 16.
Agency : Department of Revenue
Closing Date/Time: 06/20/2024 11:59pm
Salary: $4,412-$5,991/monthly - Effective 7/1/24
Job Type: Salaried/Full Time
County: Sangamon
Number of Vacancies: 47
Plan/BU: RC062
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Posting Identification Number 38471
Essential Functions
- Under general supervision at a developmental level, processes and performs technical analysis on routine original tax returns, amended returns, audit returns, schedules, refund claims, claims for credit, requests for “reasonable cause” accommodation, requests to “protest”, registration applications, license/certificate renewals, and other tax-related transactions for all tax types administered by the Central Processing Bureau (CPB).
- Computes tax, penalty, and interest due or payable.
- Approves or denies reasonable cause requests based on procedural and statutory guidelines.
- Initiates and responds to written or oral communication with Illinois and out-of-state individual, corporate, fiduciary, excise, and sales tax taxpayers, or their representatives, in order to facilitate account processing.
- Serves as a member on special projects or test teams assigned to perform specific developmental-level tasks during the design, development, testing, and implementation of new processes or automated systems.
- Receives on-the-job training in processing non-routine and highly technical amended tax returns, schedules, supporting documentation, claims for refund, computer-generated notices, correspondence, and manual and automated account records.
- Serves to support continuous improvement efforts across CPB.
- Maintains a variety of production statistics and inventory records.
- Performs other duties as required or assigned, which are reasonably within the scope of duties enumerated above.
Minimum Qualifications
- Requires successful completion of the Revenue Tax Specialist Trainee program, which entails 12 months of agency training, and either: knowledge, skill and mental development equivalent to the completion of four years of college; OR four years of work experience providing tax related support functions within a program area at the Illinois Department of Revenue.
Conditions of Employment
- Requires the ability to successfully complete a tax compliance and fingerprint-based background check.
- This position is considered medium work as defined by the U.S. Department of Labor (20 CFR 404.1567(c)). Medium work involves lifting no more than 50 pounds at a time with frequent lifting or carrying of objects weighing up to 25 pounds.
- Requires the ability to use and secure a state issued mobile device, e.g., cellular phone, laptop computer, tablet, etc.
- The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
Please Note: The anticipated start date for this position is September 2 or October 16.
Work Hours: 8:00am-4:30pm OR 7:45am-4:15pm (hours vary depending on division), Monday-Friday
Work Location: IL Department of Revenue
Account Processing Administration/Central Processing
101 W Jefferson St, Springfield, Illinois, 62702
Agency Contact:
REV.PostingQuestions@Illinois.gov
Illinois Department of Revenue - Human Resources
Willard Ice Building, 101 W Jefferson St, WIB Mail Code 5-110, Springfield, IL 62702
PHONE- 217-782-7064
Posting Group: Legal, Audit & Compliance
This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).
APPLICATION INSTRUCTIONS
Use the “Apply” button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.
We recommend a copy of your resume be included with the application.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
- donotreply@SIL-P1.ns2cloud.com
- systems@SIL-P1.ns2cloud.com
Tracking #s 36246-36292
Job Summary
Full Time
$68k-83k (estimate)
06/08/2024
06/29/2024
mcb.illinois.edu
Urbana, IL
<25
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