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Assistant General Manager
Imagefirst Lakeland, FL
$173k-193k (estimate)
Full Time | Consumer Services 5 Days Ago
Save

Imagefirst is Hiring an Assistant General Manager Near Lakeland, FL

OverviewFounded in 1967, ImageFIRST® is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns, scrubs, and more while managing their clients’ linen inventory for cost management. As leaders in infection prevention, they currently own and operate the most HLAC-accredited facilities in the industry. With one of the highest customer retention rates in the industry – 97% – ImageFIRST is dedicated to improving patient satisfaction and making staff happy with our white glove service!
Check out our company page: https://www.imagefirst.com/company/
Responsibilities & QualificationsPay range: Starting at $100,000 annually Annual Bonus
RESPONSIBILITIES:
  • Hire, train and develop departmental support staff
  • Execute business plan and communicate objectives to support staff
  • Ensure superior performance in all associate and customer satisfaction areas
  • Responsible for company training and certification in all compliance areas
  • Establish quality assurance criteria for all service and production aspects of business
  • Manage all departmental productivity and performance expectations
  • Support route sales, service, production and administrative agendas
  • Accurately report, define and action market changes
  • Manage acceptable performance standards in sales, merchandise management, growth, retention and customer satisfaction
  • Manage office / clerical functions including invoice reconciliation, invoice printing, report monitoring as well as database management and maintenance
  • Promote safety, security and self-development
  • Support an empowered, self-directed team concept
MINIMUM QUALIFICATIONS:
  • 5 years' route management experience preferred
  • Bachelor’s degree or equivalent experience
  • Willing to Relocate
  • Clean driving record
  • Strong organizational, development, and presentation skills
  • Ability to work independently
  • Ability to analyze sales opportunities and determine customer needs assessment
  • Excellent leadership, interpersonal, motivational, and customer service skills
  • Strong motivation, initiative and experience with execution of effective sales and retention performance programs
  • Detail-oriented with excellent follow up, creativity, problem solving, conflict management, organizational, written and oral communication skills
  • Understanding of report and performance tracking mechanisms a plus
  • Proficient with MS Office, general PC applications, Excel a plus
  • Lean Six Sigma experience a plus
Physical Requirements:
  • Ability to manage a route environment
  • Ability to train new hires as needed
  • Ability to lift at least 25 lbs
  • Ability to tolerate moderate traffic scenarios on a weekly basis
  • Ability to manage and maintain a consistent physical work flow
  • Position requires strong time management skills as well as a results-oriented service mentality
Company Values & BenefitsRequired Competencies:
  • Be Respectful: Value all we come in contact with
  • Be Remarkable: Create a positive moment with every interaction
  • Be Safe: Keep ourselves and those around us safe
  • Be Honest: Be guided by truthfulness in all we do
Benefits:
  • Weekly pay
  • Medical, Dental, Vision
  • Pet, Legal, and Hospital Indemnity Insurance
  • 401k (match)
  • Paid Time Off Package
  • Great company culture
  • Collaborative team environment
EOE / Drug-Free Workplace
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, and diversity of our associates.
#INDIF

Job Summary

JOB TYPE

Full Time

INDUSTRY

Consumer Services

SALARY

$173k-193k (estimate)

POST DATE

06/23/2024

EXPIRATION DATE

08/18/2024

WEBSITE

imagefirst.com

HEADQUARTERS

KING OF PRUSSIA, PA

SIZE

200 - 500

FOUNDED

1967

TYPE

Private

CEO

MAGALI TRANIE

REVENUE

$10M - $50M

INDUSTRY

Consumer Services

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About Imagefirst

ImageFIRST is a provider of bedding supplies and laundry services for the healthcare industry.

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