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Title - Accounts Executive
Location - Boston, MA 02116, New York, NY 10007 (Hybrid, 3 Days)
Duration - 6 Months
About the Role
The Account Coordinator, role is a great opportunity to demonstrate your relationship management and sales skills. This role focuses on post-sales of Small-to-Medium Sized Business, to work efficiently and optimally with SMB merchants (not only restaurants) by deepening the relationship to increase retention as well as grow revenue and expand service.
The Account Coordinator -client is critical to retaining our value accounts, ensuring new partners are successful on our platform, and consult partners that have the potential to grow.
What You'll Do
- Lead a book of business of SMB restaurant partners on the client platform
- Proactively identify key risks within your book of business, and engage Restaurant partners through outbound phone calls, monthly reviews, and ongoing performance delivery
- Find opportunities to cross-sell related products by working cross-functionally to expand your accounts
- Build meaningful, lasting relationships to make client the delivery platform of choice for our restaurant partners
- Maintain communication channels with merchants via email, phone, and face-to-face meetings
- Champion restaurant partner feedback to help drive insights
- Act as an ambassador of client’s mission, brand, and product
Who We're Looking For
You're:
- Excited to learn - This is a great role to grow or build your career in sales
- Bilingual in Mandarin/English
- Passionate to help restaurants and merchants grow their business with client
- Have no fear of picking up the phone
Basic Qualifications:
- 1 year of experience in sales, operations, account management, or similar functions
- Good communicator and enjoy working on teams that value collaboration
- Willingness to roll up your sleeves and demonstrate persistence and perseverance, you aren't fearful of rejection or cold-calling
- Comfortable thinking on your feet, genuinely curious and like to ask questions
Preferred Qualifications:
- Strong critical thinking ability
-Analytical skills - ability to segment large data sets and turn them into actionable results to drive KPI through Excel/Google Suite and Salesforce (Nice to Have)
- Experience creating processes and solving problems in scale
- Outstanding work ethic and attention to detail
- Excellent communication
- Ability to clearly frame a value proposition and ask the right questions to be able to overcome objections to gain commitment from your clients
- Willingness to roll up your sleeves, and get in the weeds with our highest value partners
- Proficiency in Salesforce and Google Sheets/Excel
Contractor
IT Outsourcing & Consulting
$95k-128k (estimate)
08/02/2024
08/30/2024
imcsgroup.net
IRVING, TX
100 - 200
2002
SATISH KUMAR
$10M - $50M
IT Outsourcing & Consulting
IMCS Group is an IT Consulting Company that helps companies to optimize the business value of their IT investments and enables them to achieve world-class business performance. IMCS Group provides support in strategic and operational aspects of IT implementations to help businesses implement growth strategies and leverage technology to achieve competitive advantage. At IMCS Group, quality and efficiency are of paramount importance. Our consistent growth, many successful customer engagements and high customer retention are the hallmarks of our success. Our passion for taking complex business pr...ocesses and simplifying them by applying the right technology has been the key to our success. At all times, IMCS ensures the highest standards of quality in providing resources, time and material to design, implement, and support to keep organizations operating efficiently.
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The job skills required for Account Executive include Account Management, Problem Solving, Commitment, Insight, Collaboration, Salesforce, etc. Having related job skills and expertise will give you an advantage when applying to be an Account Executive. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Account Executive. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Account Executive positions, which can be used as a reference in future career path planning. As an Account Executive, it can be promoted into senior positions as an Account Executive, Sr. - Advertising that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Account Executive. You can explore the career advancement for an Account Executive below and select your interested title to get hiring information.