Are you Ready to Engineer Your Career? At IMEG Corp., one of the largest design consulting firms in the U.S., we strive to provide exciting and rewarding career opportunities to our team members. We work hard and are passionate about what we do but also love to have fun along the way. We celebrate the ability to be a firm of nearly 1800 employees in the US and beyond who still provides a local office approach and feel to each of our employee-owners. From opportunities to get involved and give back locally through our Community Involvement Committees to the ability to partner with exciting clients, we take our jobs seriously but have a great time in the process. As a company, we believe in investing in our team members and providing an environment for expansive growth. We put people first. We are proud to say we are a 100% employee-owned organization and take pride in our commitment to being a great place to work. We support this commitment through work-life balance, flexibility, continuous training and development opportunities, and community impact. We reward innovation, hard work, and support a culture of sustainability. IMEG Corp. is growing, and we’d love to have you join our team! We are currently seeking a IT Mergers & Acquisitions Senior Support Specialist . As an IT Mergers & Acquisitions Senior Support Specialist you will be responsible for working in support of and on the IT infrastructure side of Mergers and Acquisitions (M&A's) of Engineering and Design firms into IMEG from start to finish. This role will contribute, support, and, in cases, lead M&A efforts and projects. This will involve direct user support through the migration process, data migrations, configuration, and installation of new physical equipment, and ultimately includes decommissioning of legacy equipment. All of this will be done in partnership with IMEG’s IT and M&A Departments. Some key duties and responsibilities include: Identify and understand the IT topology of the acquisition, with the understanding that there will be an unknown multitude of new/old physical servers, networks, SANs and other IT equipment regularly seen during M&A's. Ensure legacy data, systems and any needed items are migrated over to IMEGs standard IT infrastructure and equipment so it can be supported for the long term Directly assist users during the transition phase both in person and virtually via tickets. This may be done by providing guidance, planning, or executing plans in coordination with IMEG’s IT and M&A departments Assess and document how “legacy” IT infrastructure is used at an acquisition and how existing data will be migrated/archived onto modern cloud-first solutions already in place in Microsoft Azure Perform data and email migration tasks from legacy to modern cloud-first solutions already in place or architected in Microsoft Azure using both 3rd party tools Configure and install new IT infrastructure equipment onsite consisting of firewalls, switches, wireless access points, and servers and ensure IT standards are consistent across the organization Physically set up and maintain IT server rooms across the organization by organizing cables, managing/monitoring UPS's, monitoring temperatures, securing, and ensuring IT standards are consistent across the organization in these rooms Develop a decommission plan and schedule to eliminate all legacy IT equipment regularly seen during M&A's Handle various office consolidations and moves as above Field incoming help requests from end users via both telephone and work orders Act as a team lead for junior support staff Act as 2nd and/or 3rd level support for advanced technical issues, including but not limited to the support of Autodesk, Bentley, and other engineering specific software products Position requires 25% Travel with some trave over weekends (when acquisitions are cut over to the IMEG network) Key skills and abilities needed for the position are: Exceptional technical writing skills for accurate and details-oriented documentation of IT infrastructure, plans, and schedules. Technical writing skills for accurate and details-oriented documentation of IT infrastructure, plans, and schedules Strong troubleshooting skills over a wide range of IT infrastructure. Strongly independent but will be fully backed by an excellent team. Exceptional written and oral communication skills. Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills. Ability to respond to after-hours requests on a limited basis. Education and experience requirements are: Bachelor’s degree in Computer Science or Information Systems or equivalent combination of education and experience required 10 years' experience with IT infrastructure cutovers or buildouts is required Mergers and acquisition experience on the IT side is preferred This position is not eligible for sponsorship So, what are you waiting for? What you can expect in this position First 60 days you’ll be getting your feet under you. You’ll be expected to learn our systems and tools, who to talk to for your needs and to actively assist in work for current and past acquisitions with guidance from your manager. You will be assisting with work which is already in flight prior to your joining IMEG and you will be given projects from past and current acquisitions to work and complete. You would be expected to ask lots of questions. If you’re not asking a LOT of questions, that would be a concern. Your manager will be available to help guide you and to answer any questions. You will also be supported by our IT and M&A staff to help guide you until you’re more comfortable. 60 days to 6 months, expectations are you’ll be more effective in your role and know who to talk to for resolving issues. You will be given more complicated tasks at this time which you will be expected both manage and complete during this window of time. There will absolutely be cases where you’ll need guidance and have questions and you’d be expected to reach out to your manager for during these times so we can work together to resolve the problem and educate you as we go. You’ll have a lot thrown at you in this phase and expectations are you will speak up when you are struggling so we can help you. This should be a time of learning, not one of frustration, so expectations are for you communicate with your manager, (and others), during this time often, ask questions and provide ideas. After 6 months you’d be expected to be more or less self sufficient and self directed. While there will be some tickets from users, this is more of a task and results oriented position so those would be your metric to assess your performance in this role. There are a lot of variables with these acquisitions, so I would expect this role to be one of constant learning and development. Each of these acquisitions are different, but the goal is the same, to profitably get our acquisitions migrated into IMEG’s corporate model on the IT side so they’re supportable for the long term and the employees involved have a good experience as they’re brought on board. IMEG Corp., an employee-owned corporation, is committed to investing in employees’ futures through professional development programs and opportunities for career advancement. We offer a comprehensive benefits package including generous PTO, flexible schedule, and assistance with tuition reimbursement. Additionally, employees are eligible to enroll in health, dental, vision, and life insurance on their first day of employment. Want to learn more about IMEG and our other amazing career opportunities? Please visit https://www.imegcorp.com/careers/. IMEG is committed to a diverse and inclusive workforce and is proud to be an Equal Opportunity Employer. We are committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, marital status, age, veteran’s status, disability, or any other characteristic protected by law. Women and minorities are encouraged to apply. All applicants have the right to request access, correction, and deletion of their personal information from our system. In order to make a request, please email careers@imegcorp.com. As a people-centered engineering firm we know IMEG’s brand is centered around the technical skills of our people. We are 100% employee-owned and we value the collective abilities, expertise, and continuity of our team members. We understand the importance of an engaged culture and the power of teamwork. We believe in investing in our people and their professional futures through continuous training, community involvement, and the ability to develop a niche specialty. We also believe in committing to the same sustainability ideals we encourage for our clients – a practice of reduce, reuse, and recycle. We are IMEG.