15 Customer Service Specialist Jobs in Lompoc, CA
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Imerys is Hiring a Customer Service Specialist Near Lompoc, CA
The PositionCustomer Service Specialist
Job SummaryLOCATION: Lompoc, CA - Hybrid - work from home 2 days/weekJob SummaryThe Customer Service Specialist is responsible for providing all aspects of exceptional service to internal partners, domestic, and international customers.Key Tasks & Responsibilities
- Customer Service - Responsible for exceptional customer support, processing orders, ensuring on time delivery, handling complaints, sample requests, and credit requests.
- Order Processing - Receive orders via fax/phone/e-mail, send confirmations, make sure B/L received once order has shipped, and process order through from ‘released’ to ‘delivered’ status.
- Planning - Communicate with and assist Production Managers in production planning.
- Scheduling - Ensure trucks are scheduled for shipping samples and orders are shipped per the agreements set up with customers, and prepare appropriate documentation in support of these functions.
- Inventory - Monitor and update daily finished goods inventory to ensure availability to customers.
- Invoicing - Process and send invoices.
- Credit - Work closely with credit department on receipt of ‘cash in advance’ payments, credit hold orders, new customer’s credit applications, and limits.
- File Maintenance & Reporting - Maintain departmental filing systems with appropriate documentation, and report customer activity to appropriate internal partners.
- Ability to multi-task under pressure while maintaining a positive attitude.
- Ability to work independently, make decisions, and have strong problem solving skills.
- Experience with computer applications including, but not limited to: Microsoft Office, Google Suite
- Strong communication and people skills to work effectively with both internal and external customers.
- Knowledge of basic math and experience performing various mathematical calculations.
- Minimum 2 year college degree - preferred
- Successful US-based candidates must be fully vaccinated for Covid-19 before the employment start date unless exempted by applicable law.
IMERYS offers competitive benefits including medical/dental insurance, 401K matching and paid vacation.
Check Imerys out on Youtube: https://www.youtube.com/watch?v=7jaEhgwzfxk
Position TypeFull time
and
Permanent
Only technical issues will be monitored through the below inbox:recruiting.support@ imerys.comPLEASE DO NOT SUBMIT RESUMES OR APPLICATIONS TO THIS EMAIL, AS THEY WILL NOT BE REVIEWED.To ensure fairness and legal compliance in our recruitment processes, only applications received through the online application process will be considered.IMERYS is an Affirmative Action and Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws.
Job Summary
Full Time
Durable Manufacturing
$49k-61k (estimate)
05/24/2023
09/01/2024
imerys.com
LA PORTE, TX
3,000 - 7,500
1880
SHAWN VELASQUEZ
$200M - $500M
Durable Manufacturing
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About Imerys
We are a world leader in mineral-based specialties, offering high value-added solutions to many different industries, ranging from process manufacturing to consumer goods. Our value-added solutions are formulated to meet the technical specifications of each customer and contribute to the performance of a multitude of products in three categories: 1. Functional additives - added to the mineral formulation of customers products. 2. Mineral components - essential constituents in the formulation of customers products. 3. Process enablers - used in customers manufacturing processes, but not present... in the end product. These serve many industries such as construction materials, mobile energy, steelmaking, agri-food, automotive, and cosmetics. For more information about us and what we do, please visit our website.
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The job skills required for Customer Service Specialist include Customer Service, Billing, Coordination, Customer Relationship, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Customer Service Specialist, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist. You can explore the career advancement for a Customer Service Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
02/03/2022: New Britain, CT
Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.
01/27/2022: Lowell, MA
Customer agents talk to customers on behalf of businesses and companies.
01/30/2022: Rockford, IL
They help customers with their queries and complaints.
02/04/2022: South Bend, IN
A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.
01/31/2022: Rapid City, SD
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
Certified Customer Service Specialist (CSS).
02/10/2022: Toledo, OH
Communicate as efficiently as possible.
01/12/2022: Gary, IN
Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.
02/13/2022: Galveston, TX
Position requires thorough knowledge of product lines and the ability to exceed customer expectations.
02/17/2022: Pascagoula, MS
6-12 months of customer service experience and/or training; or equivalent combination of education and experience.
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Step 3: View the best colleges and universities for Customer Service Specialist.
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