135 Remote Customer Service Representative Jobs in Indianapolis, IN
IMG is Hiring a Remote Remote Customer Service Representative
We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for travelers. We are now accepting applications to fill our next training class.
JOB DETAILS
- Location: Position will start in office during training. Will have the opportunity to transition to remote upon successful completion of training and meeting department eligibility requirements -- targeted at 60 days.
- The class start date will be Monday, July 1, 2024
- Work from home date for those who meet eligibility requirements is August 26th 2024
- Must be willing and able to commute to the Indianapolis office on a daily basis until the eligibility requirements to work remote are met
- In order to work from home, individuals must have a designated workspace in a room with a door and high speed internet.
- Base Pay: $17.00 per hour plus participation in the monthly performance bonus plan if qualifications are met*
- We have a variety of 2nd shift schedules available at 11:00am with potential availability to move to an earlier start time at a later date, with 4 days during the week and 1 day every weekend, after completion of training
- Qualified candidates must be legally authorized to be employed in the United States. IMG will not be providing sponsorship for employment visa status (e.g., H-1B or TN status) for this position.
PERKS
- Monthly performance bonus up to 30% of monthly base pay based on 40 hours per week (*must meet department standards and qualifications)
- On-Site Fitness Center
- Comprehensive Benefits package including Medical / RX / Dental/Vision Insurance
- 401k Plan with company match
- Paid Time Off
- Free Employee Parking
- Casual Dress Environment
- Tuition Reimbursement Plan
- Answer and address a high volume of incoming phone calls in a professional and courteous manner while maintaining performance metrics, quality standards, and HIPAA compliance
- Document call outcomes in customer relationship management tool
- Availability to work some holidays and weekend days. Job may require flexible scheduling to grow in the company
- Mentoring and helping new employees when asked
- Assist in special projects or tasks as needed
- 1 year of experience in a customer service role analyzing and solving internal and external customer issues
- Basic level of proficiency in Microsoft Office Suite software
- Demonstrated ability to multi-task - navigate systems on dual monitors and type while on a call
- Global geographical and cultural awareness
- Excellent interpersonal, written, and oral communication skills
- Enjoy working with people
- Self-motivated with proven ability to maintain positive attitude
- Strong stress management and ability to work in a fast-paced environment.
- Personality characteristics like patience and tact
- Attention to detail
- Analytical and problem-solving skills
- Bilingual – Proficient verbal and written communication skills in a foreign language (including but not limited to Spanish, Portuguese, Mandarin, and/or French) a plus but not required
Job Summary
Full Time
Wholesale
$37k-47k (estimate)
06/06/2024
07/04/2024
img.com
BEVERLY HILLS, CA
3,000 - 7,500
1960
DIANNE MCPHERSON
$10M - $50M
Wholesale
Related Companies
The job skills required for Remote Customer Service Representative include Customer Service, Problem Solving, Scheduling, Microsoft Office, Written Communication, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Remote Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Remote Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Remote Customer Service Representative positions, which can be used as a reference in future career path planning. As a Remote Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Remote Customer Service Representative. You can explore the career advancement for a Remote Customer Service Representative below and select your interested title to get hiring information.
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