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Customer Service Representative
Imperial Dade Pearl, HI
$40k-50k (estimate)
Full Time | Wholesale 2 Days Ago
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Imperial Dade is Hiring a Customer Service Representative Near Pearl, HI

Imperial Dade, a leading North American distributor, has a Customer Service Representative role available in Honolulu, HI! Join a strong and continuously evolving team that helps our business grow. If you’re looking for your next opportunity, Imperial Dade is a great place to take that next step.
The Customer Service Representative will interact with customers, process orders, and provide information in response to customers’ inquiries, concerns, and requests about our products and services.
You will work Monday through Friday from 8~00 am until 4~30 pm.
Imperial Dade is the leading independently owned and operated distributor of foodservice packaging and janitorial supplies in North America. As a provider of customized supply chain solutions, we serve customers in many business-to-business market segments including restaurants, grocery stores, healthcare, sports and entertainment, and cruise lines. Founded in 1935 and headquartered in New Jersey, Imperial Dade serves as a mission-critical partner to more than 90,000 customers through our footprint of 125 branches.
  • All correspondence will come directly from Imperial Dade and not a personal email address.**
ResponsibilitiesYou will~
  • Answer customers’ calls in a prompt, friendly, and professional manner.
  • Interface with customers by telephone, electronically, or face-to-face
  • Assist in increasing sales and profitability for each account by suggesting new and complementary products and by participating in sales promotions.
  • Optimize fill rates by providing substitutions for out-of-stock or discontinued items
  • When necessary, escalate customer information, problems/needs, and requests to the customer service manager.
QualificationsYou have~
  • High school diploma, GED, or equivalent
  • 2 years of customer service experience
  • Proficiency in MS Office and familiarity with using other software
  • 2 years of data entry experience
  • Excellent communication skills
  • An outgoing personality, eager attitude to help others
We offer a dynamic environment for our more than 7,500 employees to work, learn, and grow professionally. We value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits (medical, dental, vision), a 401(k) program with company match, a shared ownership program, life insurance, a generous paid time off package, educational reimbursement, paid family leave, and adoption assistance. We are excited to invite talented individuals with a passion for excellence to join our team.
Imperial Dade is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history, or genetic information, political affiliation, military service, or other non-merit-based factors.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$40k-50k (estimate)

POST DATE

06/27/2024

EXPIRATION DATE

07/25/2024

WEBSITE

imperialdade.com

HEADQUARTERS

FRANKLIN, MA

SIZE

500 - 1,000

FOUNDED

1935

CEO

BARRY S GOLDMAN

REVENUE

$5M - $10M

INDUSTRY

Wholesale

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About Imperial Dade

Imperial Dade is the leading independent distributor of foodservice packaging, chemicals, janitorial supplies, and equipment in the United States, Puerto Rico, and the Caribbean. Market segments served include foodservice, hospitality, cruise lines, healthcare, grocery, retail, government, facilities maintenance, export, and re-distribution. Our consultative programs include sustainability, food safety, environmental services, floor maintenance, and infection prevention. Imperial Dade operates strategically-located distribution centers nationwide totaling over 5 million square feet of warehous...e space. For a list of our locations, visit https://imperialdade.com/Locations Watch our overview video at https://vimeo.com/546466679 Visit our Career Page at https://imperialdade.com/Home/Careers for job postings. Founded in 1935, we remain an independently-owned and operated company. If you would like to contact us, please call 201-437-7440. More
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