Who are we?

Imprint Group is a strategic event company. With the right team, anything is possible. Imprint invests in people with expertise, creativity, and passion. We connect with clients to dig deeper and think bigger, ensuring we curate experiences that are beyond expectations. Connections drive our passion and success. Building deep, trusting relationships among our team, with our partners, and with our clients sets Imprint apart. We value lasting relationships, not one-time transactions.

Who are you? 

You are the best at what you do, whether you are just getting started in the industry or you’re a veteran. You value collaboration and teamwork, yet you aren’t afraid to take the initiative. You listen more than you lecture, you care more than you compete, and you value relationships more than transactions. While you are passionate about your work, you also prioritize balance in your life, and you want to work for a company that supports you in both.

Job Overview 

As an Account Coordinator you play a pivotal role in the success of our Accounts team. You will be responsible for providing essential support to the Account Team and ensure a seamless flow of the client sales journey. Your attention to detail, ability to communicate effectively, coordinate a variety of different tasks while maintaining an organized approach contributes to the success in winning programs and boosts client satisfaction. This role reports to the General Manager. 

Job Responsibilities  

• Communicates effectively with Program Managers, Account Managers to accurately detail program inquiries 
• Execute with Expertise: Provides support through various office duties such as answering the phone, providing requests for proposals to suppliers/staff, managing calendars, keeping the team on track with detailed note taking, checklists 
• Supports the Accounts team by ensuring proposal deadlines are met when sourcing suppliers
• Inputs new accounts and program files in the company’s database 
• Lead with Heart: Maintains an efficient and positive work environment while contributing to the overall success of the Imprint culture 
• Retains knowledge of venues, restaurants, tours, etc. to provide accurate assessment of client need 
• Keeps company’s internal tariffs and supplier knowledge organized and up to date 
• Beyond the Expected: Designs proposals that accurately reflect client requests and goes beyond expectations 
• Assists with data input for program costings, proposals
• Create What’s Next: Brainstorms with account team including internal business services, assists with knowledge of suppliers, packages details to suppliers 
• Make it Count: Inquisitive, comfortable asking questions to ensure proper details are understood from the team and are sent to suppliers, suppliers have detailed information when providing quotes

Key Competencies 

• Anticipates needs while managing multiple projects simultaneously 
• Excels in interpersonal skills, listening, communication
• Works well with different personalities and has a team-player mentality 
• Is flexible, adaptable, and able to work in a fast-paced, changing environment 
• PowerPoint, Excel, Word proficient 
• Technologically Savvy 
• Passionate about customer service 
• Creative Minded 
• Ability to work nights/weekends when needed 
• Event Design, PowerPoint design and graphic design is a bonus! 

What We Offer 

Unlike other companies that push products and services, at Imprint, we invest in people. And that means supporting your growth in your career and within Imprint. We offer acompetitive salary along with employee benefits that include health & wellness incentives, vacation and leave entitlements, and flexible time. We mean it when we say we invest in people, and that includes helping balance the sometimes-urgent nature of our work with the regular demands of your life, work, and home. 

Imprint provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.