Demo

IT Service Desk Technician

Inceed
Olathe, KS Contractor
POSTED ON 11/15/2024 CLOSED ON 12/19/2024

What are the responsibilities and job description for the IT Service Desk Technician position at Inceed?

Compensation: $19-$20/hr

Olathe, Kansas

IT Service Desk Technician

Inceed has partnered with a great company to help find a skilled IT Service Desk Technician to join their team!

This is an entry-level role that offers an excellent opportunity for someone looking to grow their career in IT support. The IT Service Desk Technician will provide essential first-line support for all IT-related issues, responding to service desk calls and ensuring prompt resolution or escalation.

Responsibilities:

  • Provide 1st level support for incoming calls, emails, and messages
  • Troubleshoot and resolve basic hardware and software issues
  • Maintain accurate records of service requests, actions, and resolutions

Required Qualifications & Experience:

  • Up to 1 year help desk or related experience
  • Familiarity with Active Directory and mobile devices
  • High school diploma or equivalent

Nice to Have Skills & Experience:

  • A Certification
  • Previous experience with ServiceNow
  • Degree in Information Systems or related

Perks & Benefits:

  • 3 different medical health insurance plans, dental, and vision insurance
  • Voluntary and Long-term disability insurance
  • Paid time off, 401k, and holiday pay
  • Weekly direct deposit or pay card deposit

If you are interested in learning more about the IT Service Desk Technician opportunity, please submit your resume for consideration. We are unable to provide sponsorship at this time.

We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple” We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them.

Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

#MON

Salary : $19 - $20

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