Description

About Us

Independent Artist Group (IAG) was launched upon the merger of Agency for the Performing Arts (APA) and Artist Group International (AGI) in the summer of 2023. IAG combines the breadth of APA’s renowned full-service representation capabilities as a legacy Talent and Literary agency in the entertainment industry, with AGI’s reputation as the premiere independent music touring agency with a roster of superstar stadium and arena acts, as well as cutting-edged emerging music and comedy artists. The result is a powerful new voice in full-service artist representation that combines our entrepreneurial passion to create ground-breaking partnerships for our clients across multiple business lines and platforms, with our renowned deal making acumen and rich industry relationships our agents provide. 

With a cultural ethos of innovation, creativity, collaboration, commitment, diversity, and inclusion, we empower our clients with the tools, resources, relationships, and opportunities that enable them to build their careers and brands across all media platforms. Furthermore, we empower all employees, at every stage, to leverage their talent and potential for the benefit of our clients, the agency, and their own personal growth.

What We Are Looking For

Reporting to the Head of Human Resources, we are seeking an experienced, self-motivated Office Manager with the skills to keep our office running seamlessly. This role will be an integral part of the operations team, concentrating on office administration, facilities, and mailroom management.

Duties

Office Administration

• Serve as the “go-to” person for all office administration requests for all IAG offices, including but not limited to office supply orders, common space scheduling, and access requests. 
• Remotely assist offices in New York and Nashville with booking, ordering, and other needs.
• Ensure that that executives, employees, clients, and guests have a pleasant experience while at an IAG location.
• Oversee the mailroom, reception desk, and valet stand, including managing employees, coordinating schedules, and 
• Ensure that the common areas, kitchens, and conference rooms of the office stocked and impeccably organized.
• Regularly schedule the maintenance of office equipment (faxes, copiers, etc.).
• Organize & help distribute the ordering, stocking, and maintaining of supplies for kitchens, conference/meeting rooms, office supplies for all staff members.
• Schedule mailroom trainee training and desk coverage.
• Assist with conference room reservation and meeting set up, including special catering set up.
• Assist in the planning and execution of company-wide events and activities.
• Other duties as assigned.

Facilities Management

• Serve as tenant representative and liaison with building management for facility and visitor requests.
• Coordinate any maintenance and/or alteration of office areas and equipment (including layout/ arrangement, and housekeeping of office facilities).
• Daily upkeep of kitchen, conference rooms and other common areas (i.e. picking up glassware, dishes, etc., removing papers or food, and straightening general appearance).
• Distribution of building access keys and back-up to security access cards.
• Support with other miscellaneous duties as assigned.

Requirements

Skills And Qualifications

• Skilled in project management with the ability to act proactively to prevent issues from arising when possible.
• Takes a thoughtful approach to employee and client issues and concerns.
• Highly organized and detail oriented with the ability to prioritize effectively.
• Able to work both independently and in a team with a positive attitude, professional presence, and exceptional customer service.
• Excellent interpersonal skills: ability to get along with diverse personalities, exhibits tact, professional attitude, maturity, and flexibility.

Education And Experience

• 3 years of experience as an Office Manager or Office Administrator in a professional, office environment 
• Experience in the Music and/or Entertainment industry is a plus
• Solid understanding and working knowledge of general office processes and procedures
• Understanding of basic facilities management (e.g. electrical, HVAC, cleaning, etc.) processes
• Physical Requirements: this position involves standing, walking and occasionally kneeling, bending and lifting up to 30 lbs.

Perks and Benefits

In addition to the base compensation for this role, IAG proudly offers many additional benefits to employees, including (but not limited to):

• Comprehensive company sponsored health and wellness benefits, including medical, dental, vision, fertility and family planning services, chiropractic and acupuncture care, and life and AD&D coverage.
• 401(k) plan with company sponsored quarterly financial planning meetings.
• Robust paid time off, including sick leave, discretionary time off, 12 paid company holidays and a two-week paid holiday at the end of the year.
• Employee engagement: lunch & learns, company-wide day of service, employee resource groups (e.g. Women’s Empowerment, PRISM), intramural sports leagues, themed holiday activities (e.g. office-wide trick-or-treating, annual company holiday party, baking competition).

IAG provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.