Indiana Healthcare Physician Serv is Hiring an After Care Coordinator - IRMC Physician Group Social Services - Full Time Near Indiana, PA
Qualifications:
Candidate must complete at minimum a qualifying LPN program, RN preferred. Knowledge of case management philosophies and principles beneficial.
The ability to triage patients based on their medical need and IPG protocols
Possess knowledge of public and private social services providers within the community and programs available.
Communicate exceptionally well orally, in writing, and over the telephone.
Use initiative and independent judgment; organize own work, set priorities, and meet critical deadlines.
Understanding concepts of case management: navigating healthcare system.
Responsibilities:
Responsible for calling patients daily who visit the ER and DC from inpatient services.
Track and case manage repeat patients.
Address noncompliance within patient care.
Track appointment history, follow up with repeat no shows.
Scheduling patients on the continuum of care.
Complete and document for transitional care, medication checks, and chronic care management for patients.
Coordinate care with inpatient departments to ensure quality care and post discharge follow up.
Educate patients on indigent programs for medication, equipment, and services for uninsured and underinsure patients.
Provide ongoing case management services by phone and/or face-to-face; track client progress and well-being, evaluate treatment effectiveness, while making adjustments based on need to assigned caseload.
Prepare complete and accurate progress notes; write correspondence, and other written materials
Utilizes a team approach, confer with treatment team to provide quality care to patients.
Assist in maintaining office responsibilities including but not limited to, faxing, copying, and answering phones.
Manage basic Excel databases, inputting, and organizing data into visual presentations to administration for AfterCare outcomes.
Assist with community outreach and events as needed.
Responsibilities are subject to change and other duties as assigned.