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Role:
Provides members and potential members with fast, courteous, and accurate service in English and Spanish on the phone; explains services; responds to problems; and directs members' phone calls to the appropriate area.
Essential Functions & Responsibilities:
Knowledge & Skills:
Experience: One year to three years of similar or related experience.
Education: A high school education or GED is required.
Interpersonal Skills: Must be able to read, write, and speak English and Spanish. Effective communication with contacts inside and outside the organization is essential. Fostering relationships with other entities (companies and individuals) is necessary and often requires the ability to influence and sell ideas or services to members or others. The role requires a significant level of emotional intelligence.
Other Skills: General office equipment such as calculators, computers, photocopiers, and scanners. Maintains confidentiality related to credit union operations and work-related information. Proficient in Microsoft Office software.
Physical Requirements:
Frequently stands or sits in a stationary position.
This Job Description is not a complete statement of all the position’s duties and responsibilities.
Full Time
Banking
$35k-45k (estimate)
05/31/2024
10/19/2024
ifcu.com
LAFAYETTE, IN
50 - 100
1954
Private
ROBERT ELLWOOD
$10M - $50M
Banking
Industrial Federal Credit Union provides personal and business banking products and services to individuals and businesses.