Description

Location: Remote, minimum 50% travel required

Reports To: Director of National Accounts

Assignment Focus: Fort Smith, AR, Midwest/South regions

The Business Development Representative (BDR) is responsible for obtaining new customer accounts as well as maintaining and enhancing relationships with current customers. This BDR will focus specifically on our growing market of food-grade lubricant users. This role requires a deep understanding of the unique needs and challenges within the food and beverage manufacturing industry, as well as excellent communication and relationship-building skills. The BDR collaborates with sales leadership to negotiate and close large or unique business opportunities. This is a safety-sensitive position.

Primary Responsibilities:

• Identify and pursue business opportunities in assigned market, leveraging existing relationships and conducting targeted outreach.
• Serve as primary contact with the customer, anticipate and resolve issues, and monitor satisfaction.
• Retain and increase customer volume, sales, and profitability within assigned market.
• Work with appropriate team members to develop and deliver proposals that speak to the customers’ needs and objectives.
• Conduct regular business reviews with clients to assess satisfaction levels, identify opportunities for upselling and address any concerns.
• Stay informed about industry trends, regulatory requirements, and competitive developments related to food-grade lubricants.
• Participate in pricing decisions with sales leadership.
• Support other sales team members and provide suggestions to maintain and grow business.
• Meet specific performance goals based on overall company goals.
• Participate in internal development programs and acquire and/or maintain industry certifications as needed.
• Present an image that represents the core values of our company.

Requirements

• Bachelor's degree in Business Administration, Marketing, Engineering, or related field.
• Proven track record of 5 years of success in sales, with a focus on food and beverage industry.
• Strong knowledge of the food and beverage industry, including manufacturing processes and equipment.
• Excellent communication skills, both verbal and written, with the ability to articulate technical concepts to a non-technical audience.
• Strategic thinker with a proactive approach to problem-solving and decision-making.
• Ability to work independently and collaboratively in a fast-paced environment.
• CLS or other industry certifications preferred.

Physical Requirements:

• Ability to lift 50 pounds from the floor to waist level.
• Ability to push/pull 100 pounds with or without assistance.
• Entering/Exiting/Driving vehicle multiple times during the day.
• Ability to regularly walk briskly across large expanses, 100 – 200 yards at a time, to view/visit customer sites.
• Ability to walk up and down one to two flights of stairs when visiting customer sites.
• Ability to drive several miles per day to call on customers.
• Ability to climb ladders several times per day to check tanks.