Summary

The Service Technician is responsible for traveling to customer sites as needed, sometimes with little notice, to service and repair conveyor systems.

This position requires someone with exceptional mechanical skills and the ability to maintain, organize, and clean equipment and work areas.

A successful candidate must have the ability to use various hand tools, shop machinery (drills, saws, shears, etc.), forklifts, and cranes.

Success Criteria & Measurement

• Performs all work in a timely manner as designated by the Service Manager
• Accurately completes all paperwork and timesheets, submitting items daily
• Safely uses all equipment, such as welding guns, tools, overhead cranes, forklifts, etc.
• Effectively communicates with the Service Manager, Service Accountant, and other team members verbally, through text, or email
• Works with limited supervision and in a clean and organized manner
• Maintains professional conduct at all times, particularly when at customer sites

Responsibilities

• Responsible for the service and occasional installation of a variety of equipment, mostly related to conveyor systems
• Following all the procedures to conduct thorough preventative maintenance of required systems
• Maintain proper van stock and inventory in order to complete required work assignments
• Complete and submit accurate time sheets, service tickets, and job completion forms daily
• Perform other duties and assume various responsibilities as determined by the Service Manager

Physical Demands

• Must be able to complete the essential functions of this position : stand, walk, climb, crouch, stoop, kneel and bend
• Operating tools, performing mechanical or skilled trade tasks
• The position is subject to environmental conditions and will work in all weather conditions

Qualifications

• High School degree preferred
• Current, valid driver's license with a safe driving history
• Minimum of 3 years of related experience
• Must have own tools
• Ability to read and fabricate from blueprints with a basic understanding of mathematics as related to welding assignments
• Excellent ability to read and listen to assignments given in a variety of forms
• Strong mechanical aptitude and troubleshooting skills
• Deadline and detail-oriented

Ability to travel frequently with overnight travel, that can include weekends

Last updated : 2024-06-17