Job Description:

Industrial Specialties Manufacturing (“ISM”), a global supplier of miniature industrial fittings, seeks a high energy candidate who enjoys engaging with customers and proactively seek out new opportunities through various channels.

If you aspire to be in sales, this role will prepare you for that opportunity.

ISR responsibilities include, but are not limited to:

• Proactive outbound communication (phone/email) in volume to existing customer base utilizing targeted analytics and marketing campaign execution
• Closing sales: Negotiating pricing and preparing quotations to close account sales
• Responding to customer inquiries (via phone & email) concerning existing orders, sample requests, delivery confirmations, and stock/pricing inquiries.
• Tracking daily, weekly, monthly performance and sales metrics
• Building sales pipeline to grow sales
• Populating customer information, part numbers, pricing, and other data into our CRM
• Participating as backup support for our account executives during their time out of office.
• Engaging with manufacturing partners and our internal team members to collect necessary supply chain information (minimum order quantities, current part costs, and lead times).
• Continuously driving to improve the customer experience while fostering a culture of teamwork and collaboration.

Required Skills and Experience:

• High School Diploma
• Comfortable making warm calls and being on the phone much of the day
• Prior customer service and/or inside sales experience (2-3 years)
• Possesses friendly, energetic and outgoing demeanor
• Ability to work independently as well as being an active member of the team
• Self-motivated
• Proficient in MS Office and Outlook
• Able to quickly learn to navigate and use our company’s order-entry system & CRM
• Exceptionally detail oriented and organized
• Comfortable working in a fast-paced office environment
• Outgoing personality with excellent verbal and written communication skills
• Strong work ethic and a “do-what-it-takes” perspective, and ability to be a strong team player
• Ability to work Monday – Friday in our Englewood, Colorado office

Target Total Annual Compensation Range (including variable incentives):

$55,000 - $75,000 depending on experience.

About ISM:

ISM is an ISO 9001 B2B supplier of miniature pneumatic, vacuum and fluid circuitry components and packaging components to OEM's and distributors worldwide. Our customers come from multiple industries, and range from Fortune 1000 companies to small businesses. ISM is comprised of two divisions: Industrial Specialties Mfg (commercial) and IS Med Specialties (medical). Visit us at www.industrialspec.com

ISM provides a fun, collaborative, high energy and challenging work environment. We always strive to become better at what we do, and we look for people who share our values. We offer competitive compensation along with excellent benefits, including health, dental and eyeglass coverage, and a 401(k) program, which includes a company contribution.

Job Type: Full-time

Pay: $55,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years
• 3 years

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Education:

• High school or equivalent (Required)

Experience:

• Inside sales: 2 years (Required)

Ability to Commute:

• Englewood, CO 80110 (Required)

Work Location: In person