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Position Title: IT Manager | Safety Sensitive: No |
Supervisor’s Title: Director of IT | FLSA Status: Exempt |
Department: Information Technology | Division: PMO |
*The salary range is $90,000 - $95,000 annually, commensurate with education and experience.
Onsite/No Remote Option
*The salary range is $90,000 - $95,000 annually, commensurate with education and experience.
Onsite/No Remote Option
ABOUT US
We are IndyGo, a Municipal Corporation of Indianapolis – Marion County, and we’re proud to be the largest public transportation provider in the state of Indiana. We operate 32 transit routes throughout the county, providing nearly 10 million passenger trips a year to the good citizens of our region. IndyGo is committed to expanding mobility options to improve connectivity with the company’s mission, vision, and goals.
WHO WE ARE
A key measure of any great city is the ease of getting from one place to another. We call it “mobility.” It’s as essential as access to electricity and clean water. It moves a city forward to become a better place of opportunity and community. It’s a measure of a city’s vitality and potential, and it reflects a city’s judgment about its civic priorities. It makes a city a better home and a better place to visit.
At IndyGo, getting people from one place to another is much more than just moving riders: it’s about getting our riders to their hopes and dreams, to their education and careers, to their families and friends, to their health and well-being, and another day of life in Indianapolis and the surrounding areas.
We’re here because you’ve got somewhere you need to be, and you need an easy, reliable way to get there. So come on; get on and get going to wherever you want to go on IndyGo.
INDYGO MISSION
As the region's largest transit authority, we are duty-bound to set the bar for transparency, trust, and overall professionalism. Our mission is to connect our community to economic and cultural opportunities through safe, reliable, and accessible mobility experiences.
Accountability: We are legally, ethically, and morally committed to utilizing all resources responsibly with integrity and transparency.
Diversity: We promote, embrace, and value all individuals.
Safety: We ensure safe and secure environments.
Excellence: We strive for quality in everything we do.
Teamwork: We actively promote effective communication, collaboration, and partnerships.
Respect: We value and treat all with dignity.
BENEFITS WE OFFER
POSITION PURPOSE
The IT Manager role is directly responsible for the Helpdesk Support Technicians and all aspects of IndyGo's IT infrastructure. This role will ensure the technologies, systems, and architecture are consistent across all IndyGo locations and align with enterprise technology standards and best practices. In this position, the IT Manager drives client satisfaction and team efficiency by ensuring all organizational IT infrastructure and support goals are addressed within defined service level agreements (SLAs). This position will work closely with the organizational departments to ensure client expectations are met and escalated service requests are prioritized accordingly. Additionally, the IT Manager interfaces with management while managing staff and vendors to accomplish organizational goals outlined on the technology roadmap.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
To succeed in this role, an individual must satisfactorily perform the functions listed below. Reasonable accommodation may be made to ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
ESSENTIAL FUNCTIONS
OTHER FUNCTIONS
SUPERVISORY RESPONSIBILITIES
EDUCATION AND/OR EXPERIENCE
To perform this job successfully, an individual must have the following education and/or experience.
KNOWLEDGE, SKILLS, AND ABILITIES
The requirements listed below represent the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. The company will provide reasonable accommodation to enable individuals with disabilities to perform these functions.
PHYSICAL DEMANDS
The physical demands described here represent those an individual must meet to perform the essential functions of this job successfully. The company will provide reasonable accommodation to enable individuals with disabilities to perform these functions.
IndyGo is an Equal Opportunity Employer
Full Time
$126k-154k (estimate)
06/22/2024
08/27/2024
indygo.net
INDIANAPOLIS, IN
500 - 1,000
1973
$50M - $200M
The Indianapolis Public Transportation Corporation, commonly known as IndyGo, operates the public transit system for the City of Indianapolis, Indiana. IndyGo operates 28 fixed routes with about 5,000 stops throughout Indianapolis. The system carries approximately nine million passengers each year. While IndyGo service is focused on Marion County, certain IndyGo fixed routes extend south of the city into Johnson County. Commuter Express routes are also available on a demonstration basis.
The job skills required for MANAGER -IT include Computer Science, Problem Solving, Initiative, Technical Support, Customer Service, IT Infrastructure, etc. Having related job skills and expertise will give you an advantage when applying to be a MANAGER -IT. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by MANAGER -IT. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for MANAGER -IT positions, which can be used as a reference in future career path planning. As a MANAGER -IT, it can be promoted into senior positions as an Information Technology Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary MANAGER -IT. You can explore the career advancement for a MANAGER -IT below and select your interested title to get hiring information.