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Job Description:

An organization seeks contract resources to support statewide initiatives in implementing a Child Welfare Information System (CWIS). This position does not involve Desktop Support or Help Desk functions. The County Liaison will collaborate closely with the Readiness Lead to facilitate meetings, conferences, and other activities aimed at ensuring effective communication with state and county staff regarding CWIS-related issues. Responsibilities include troubleshooting, replicating, and reporting errors within CWIS, and leveraging expertise in NC Child Welfare policy to guide users in navigating and submitting data into the system. Extensive travel across the state is required.

Minimum Requirements:

• Excellent written and verbal communication skills
• Change management experience
• Proficiency in Microsoft Suite (PowerPoint, Excel, Outlook)

Preferred Skills:

• Familiarity with NC Child Welfare policy
• Experience with SharePoint and JIRA

Travel expenses are reimbursed based on state guidelines. Depending on management direction, contractors may either ride with state-employed drivers or use personal vehicles, with mileage reimbursed. Per diem is provided directly to the contractor, and most hotel expenses are billed through the state.

Job Type: Contract

Pay: $25.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Patient demographics:

• Children

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• SharePoint: 3 years (Preferred)
• NC Child Welfare programs: 1 year (Preferred)
• social services: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: On the road