Role:

Salesforce Sr. Developer/ Tech Lead

Employment Type:

Contract

Work location:

Onsite 2 days a week @ Clinton Township, NJ

Work mode :

Hybrid - 2 days a week from office / 3 days a week remote

About the Role

About the Role:

We are actively seeking a highly motivated Tech Lead/Sr Developer

Who has expertise in Salesforce Service Cloud, strong leadership abilities, and a focus on delivering high-quality solutions to enhance customer service processes.

Job Responsibilities

Lead the technical aspects of Salesforce Service Cloud implementations and enhancements.

Design scalable solutions to meet business requirements for customer service and support.

Provide technical leadership, mentorship, and guidance to the development team.

Develop custom solutions using Salesforce technologies like Apex, Visualforce, and Lightning Components.

Design and implement integrations between Salesforce Service Cloud and other systems.

Configure and customize Service Cloud features such as case management and omni-channel routing.

Create comprehensive technical documentation and lead testing efforts.

Collaborate with release management teams for deployments and continuous improvement.

Foster alignment between business and technology through collaborative interactions and facilitate crossteam

communication to enhance transparency and issue resolution.

Apply best practices and technical/business experience to Salesforce solutions, including design trade-offs and communication of design decisions.

Mandatory Skills

More than 7 years of Salesforce development experience with a focus on Service Cloud.

Strong communication, problem-solving, and leadership skills.

Experience with Agile methodologies and Salesforce Lightning.

Salesforce certifications (e.g., Service Cloud Consultant, Platform Developer I and II).

Required Education

Bachelor's degree in Computer Science or related field of study

Required Experience

Leading technical teams and managing Salesforce projects.

Agile development methodologies and tools.

Salesforce Lightning Experience and Lightning Web Components.

Additional experience with Salesforce CPQ and Field Service Lightning is a plus.

Experience building integrations with Salesforce and 3rd-party APIs with the Salesforce platform. In-depth

knowledge of Salesforce SOAP API, REST API, and BULK API

Extensive development experience using Apex controllers, Triggers, Batch Apex, and other programmatic

solutions on the Salesforce platform.

Strong knowledge of ReactJS, JavaScript frameworks, and SLDS framework.

Experience working in complex Salesforce environments, preferably with Salesforce Service Cloud.

Travel Requirement (%)

NA