3 IT Network Administrator Jobs in Florence, TX
Infinite Dream Technology is Hiring an IT Network Administrator Near Florence, TX
THE MISSIONWe protect freedom. We proudly build the best product possible for those who protect and embody American freedoms.
The PositionThe IT Network Administrator will set up new computers and handle support requests as they are submitted to the help desk.
Duties & ResponsibilitiesAll duties and responsibilities include but are not limited to the following:
- To resolve hardware, software, and network-related issues, provide first-level technical support to end-users via phone, email, and in-person.
- Diagnosed and troubleshot problems with Windows-based servers, macOS computers, and peripheral devices such as printers and scanners.
- Assist users with account setup, password resets, and access permissions in Microsoft 365 systems, including Exchange Online, SharePoint, and OneDrive.
- Install, configure, and update software applications on Windows and macOS platforms, ensuring compatibility and compliance with company policies.
- Collaborate with other IT staff to escalate complex issues and follow up on problem resolution to ensure timely resolution and minimize downtime.
- Document support requests, resolutions, and troubleshooting steps in the help desk ticketing system, maintaining accurate records for future reference.
- Provide user training and guidance on IT systems and best practices to enhance productivity and efficiency.
- Bachelor's degree in Computer Science, Information Technology, related field, or equivalent work experience.
- Proven experience working in an IT support role, providing technical assistance to end-users in a Windows and macOS environment.
- Strong knowledge of Windows operating systems, including Windows 10 and Windows Server, as well as macOS operating systems.
- Familiarity with Microsoft 365 systems, including Exchange Online, SharePoint, OneDrive, and Teams.
- Excellent troubleshooting skills and the ability to efficiently diagnose and resolve hardware, software, and network issues.
- Strong customer service orientation with excellent communication and interpersonal skills.
- Ability to work independently and prioritize tasks in a fast-paced environment.
- Certifications such as CompTIA A , Microsoft Certified: Modern Desktop Administrator Associate, or Apple Certified Support Professional (ACSP) are a plus.
All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, or national origin.
Job Summary
Full Time
$64k-80k (estimate)
06/03/2024
07/16/2024
The job skills required for IT Network Administrator include Troubleshooting, Windows Servers, Computer Science, Operating System, Technical Support, Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Network Administrator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Network Administrator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Network Administrator positions, which can be used as a reference in future career path planning. As an IT Network Administrator, it can be promoted into senior positions as a Systems Capacity Analyst that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Network Administrator. You can explore the career advancement for an IT Network Administrator below and select your interested title to get hiring information.
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