We are seeking a Bilingual Customer Service Sales Associate Specialist for our Hybrid position in Melville New York.
Note : This position offers a hybrid work schedule requiring you to be in the office Monday and Wednesday with an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.
This is a 35 Hour work week role (7 Hours in a day)
Job DescriptionPossesses specialized knowledge or skills in a particular functional area. An entry-level professional learning the functions of the job role. Receives general instruction from manager on expected work outcomes. Uses professional education to identify, analyze and resolve issues and interpret company policy. Typically reports to a manager but may report to a senior professional individual contributor when business needs dictate.
Minimum RequirementsBachelor's degree in a relevant field or equivalent experience required, plus 2 years of related experience.
Key ResponsibilitiesHandles all customer related requests, including the most complex; professionally, efficiently, and accurately. Effectively works with other departments to ensure customer satisfaction and to resolve order issues and accommodate unique requirements. Processes all orders to completion. Retrieves reviews and allocates inventory to large complex equipment and supply orders. Resolve inquiries regarding price/item codes. Works with Credit Department on all order releases. May assist in Contract Administration by working with Legal Department. Works with Logistics Department to ensure shipments are shipped out in a timely manner to achieve sales targets.
OTHER EXPECTATIONS (including Field Of Education, OT)

• Must have good analytical ability and resourcefulness in identifying problems and their causes.
• Must have excellent time management skills and be detail oriented.
• Flexible and adaptable to change, with the ability to work under pressure to meet deadlines in a fast-paced office environment.
• Must be Bilingual in Spanish.
• Proficient in Excel (Pivot Tables, Formulas, V-Lookups).
• Good oral and written communication skills are mandatory, as is the ability to deal effectively with people at all levels.

We invite you to join our team and contribute your skills to our dynamic workplace. Together, we can achieve great things and create meaningful impact. If you're ready to take on new challenges and grow professionally, we look forward to receiving your application.
Skills: sales administration,customer service,excel,order fulfillment,communication skills,sales,customer