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2 Customer support Jobs in Hillsboro, FL

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Infinity Managment Group
Hillsboro, FL | Full Time
$51k-68k (estimate)
4 Days Ago
Infinity Management Group Inc.
Hillsboro, FL | Full Time
$52k-64k (estimate)
4 Days Ago
Customer support
$51k-68k (estimate)
Full Time 4 Days Ago
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Infinity Managment Group is Hiring a Customer support Near Hillsboro, FL

Infinity Management Group is looking to fill our Customer Support Assistant position. The Customer Support Assistants position prospects sales and qualifying leads for new accounts.

The Customer Support Assistants team requires a combination of strong communication skills, product knowledge, customer relationship management, and sales techniques.

The Customer Support Assistant will need to have the passion to want to learn and grow. The Customer Support Assistant will learn to be a true hunter, naturally curious, results-driven, and eager to bring our client's product / services to the SOUTH FLORIDA market.

Customer Support Assistants Position Responsibilities : Contact and qualify leads - Connect with as many leads as possible to encourage the purchase of our client’s products and services.

Be the point person for your team's sales leads qualification process. Manage current accounts Stay in close contact with existing accounts or leads and create brand awareness, and educational opportunities, and request referrals.

Coordinate in-person meetings and calls between new clients and Account Executives. Customer support Answer questions from customers, identify the issue, and make suggestions for future or new products or services.

Customer Support Assistants Position Requirements : Degree in Communications, Sales, or Business Administration is preferred (not necessary) Hands-on experience with multiple customer support and sales techniques (including face-to-face communication) Experience with CRM software (Salesforce training provided) Understanding of sales performance metrics We are dedicated to delivering holistic solutions through our customized qualifying methods in which we make the upfront investment to thoroughly qualify our talent.

We take the time to build real relationships with our employees, clients and resources. In addition to that, we go the extra mile to make sure that our workforce is happy, dedicated, and always feels appreciated.

We are not only looking for people who can do the job, we are also looking for our future leaders. #LI-Onsite Powered by JazzHR

Last updated : 2024-06-25

Job Summary

JOB TYPE

Full Time

SALARY

$51k-68k (estimate)

POST DATE

06/26/2024

EXPIRATION DATE

09/26/2024

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The job skills required for Customer support include Customer Support, Communication Skills, Product Knowledge, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer support. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer support positions, which can be used as a reference in future career path planning. As a Customer support, it can be promoted into senior positions as a Technical Customer Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer support. You can explore the career advancement for a Customer support below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Support job description and responsibilities

Respond to customer queries in a timely and accurate way, via phone, email or chat

02/24/2022: Chico, CA

Identify customer needs and help customers use specific features

03/08/2022: Orlando, FL

Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)

02/24/2022: Cheyenne, WY

Update our internal databases with information about technical issues and useful discussions with customers

01/19/2022: Queens Village, NY

Monitor customer complaints on social media and reach out to provide assistance

03/12/2022: Idaho Falls, ID

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Support jobs

Foster effective problem solving.

01/19/2022: Worcester, MA

Communicate clearly with customers.

01/16/2022: Ogden, UT

Give credence to customer complaints.

01/21/2022: Somerset, NJ

Avoid helping customers at breakneck speeds.

03/21/2022: Green Bay, WI

Know how to close a conversation.

02/22/2022: Columbus, OH

Step 3: View the best colleges and universities for Customer Support.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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