Role: Project Manager-Technology (Service Now)

Location: Atlanta, GA

Hybrid Work

6-12 months Contract

Need only locals

• Work with train RTCs to maintain track level plan and roadmap
• Ownership of track level artifacts, processes and monitoring artifacts o Own Track level Risk/Issues processes and tools. o Track level status reporting o Track level change control process
• Partner with RTEs for reporting and tracking metrics
• Partner with RTEs to assist in planning events
• Facilitate and assist in dependency management and impact analysis
• Partner with RTEs to keep the meta information in Rally up to date Essential Functions:
• Facilitates tracks and reports on key track level metrics and details providing the visibility and transparency needed for proactively decision making by the PMO and Program Leadership team. via aggregated information relating details like delivery timelines, capacity and key risks.
• Works with Release Train management teams and Technical Leads to maintain a roadmap that aligns with the Program plan.
• Works closely with PMO to align processes/plans/artifacts with Program plan and milestones Leads & Facilitate all aspects of the project management process e.g. quarterly planning, leading project status meetings and supporting scrum team, supporting backlog management and tracking team progress
• Monitors and controls projects by managing track level milestones, scope, issues and risks ensuring appropriate corrective actions and interventions are enacted in a timely manner working collaboratively with the business sponsor, release trains and scrum teams.
• Develops, facilitate and implements communication strategies and plans to ensure status, activities, accomplishments, issues, and risks are communicated. Provides process leadership, direction, and support to project/scrum teams by reviewing deliverables prepared by the team, identifying opportunities for improvement, contributing to the continuous improvement of best practices and providing thought leadership to the PPM processes.
• Ensure planned, regular, and effective communication of status, issues, risks, and actions among all persons and parties involved in the program.
• Demonstrate excellent communication and interpersonal skills Qualifications:
• Stakeholder Partnership. Elicits cooperation from a wide variety of sources, including upper management, clients, and other departments using expertise as a facilitator maintaining a future focused perspective for the teams
• Judgment. Able to quickly assess what information is needed to make decisions including when escalation is required. Often able to make decision on their own.
• Risk Management. Good at identifying Risk and Opportunities as well as actively managing them to closure.
• Team Leadership. Is an Agile evangelist acting as a role model for non-direct reporting Team Members able to determine when help is needed.
• Ownership and Commitment. Takes responsibility and accountability for project success criteria. Valuable as a leader and as a team member completing tasks and/or providing key data for decision making.
• Learning Agility. Demonstrated ability to learn new skills including asking the right questions to gain understanding. Has a high level of comfort dealing with ambiguous and new situations.
• Process Adherence. Able to determine which project management processes are necessary to achieve optimal results. Produces an audit trail through their projects.
• Business Knowledge. Good understanding of Agile standards. Easily aligns project/programs to stakeholder goals.
• Proficiency in MSOffice Suite, Microsoft Project/SmartSheet, SharePoint, Rally or similar tool.

Education: Bachelors Degree and Project Management

Certification(s) or equivalent Experience: Minimum 7 yrs of experience in project management capacity implementing large enterprise software system