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Order Entry Specialist (Nashua, NH)
Infor Nashua, NH
$55k-70k (estimate)
Full Time | IT Outsourcing & Consulting 8 Months Ago
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Infor is Hiring an Order Entry Specialist (Nashua, NH) Near Nashua, NH

As part of the Hardware Operations function, the Order Entry Specialist will interface daily with customers via telephone or email to assist customers, provide updates as requested, and enter orders for hardware. This position will process order requests for replacement parts, parts sales, system sales, and provide various support or assistance to aid the customer. A Day in The Life Typically Includes:
  • Ensure that all incoming calls, emails, or open tickets are responded to in a timely manner.
  • Take order request ensuring accuracy of requests by verifying serial numbers, past order history or working closely with customers or help desk.
  • Accurately enter all orders in a timely manner to properly issue shipment.
  • De-escalate customers situation as they occur and escalate as needed.
  • Monitor customer returns.
  • Maintain accurate documentation, identify waste in processes, and continuous improvement philosophy.
Basic Qualifications:
  • Written and verbal communication skills in the English language.
  • Experience dealing with end users in a fast-paced environment.
  • Experience providing customer service.
  • Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship now or in the future.
Preferred Qualifications:
  • Experience in Microsoft Office tools.
  • Attention to accuracy of data entry.
  • Technical background or experience in the high-technology industry.
About Infor
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit www.infor.com
Our Values
At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management (PBM) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.
We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.
At Infor we value your privacy that's why we created a policy that you can read here.
This employer uses E-Verify. Please visit the following website for additional information: www.kochcareers.com/doc/Everify.pdf

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$55k-70k (estimate)

POST DATE

10/27/2023

EXPIRATION DATE

08/11/2024

WEBSITE

infor.com

HEADQUARTERS

NEW YORK, NY

SIZE

15,000 - 50,000

FOUNDED

1984

CEO

KEVIN SAMUELSON

REVENUE

$3B - $5B

INDUSTRY

IT Outsourcing & Consulting

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About Infor

In 2009 SoftBrands was bought by Infor and is now a part of the Infor Hospitality Suite. For more information go to www.infor.com/hospitality or https://www.linkedin.com/company/infor Infor is fundamentally changing the way information is published and consumed in the enterprise, helping 70,000 customers in 194 countries improve operations, drive growth, and quickly adapt to changes in business demands. Infor offers deep industry-specific applications and suites, engineered for speed, and with an innovative user experience design that is simple, transparent, and elegant. Infor provides flexibl...e deployment options that give customers a choice to run their businesses in the cloud, on-premises, or both More
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The job skills required for Order Entry Specialist (Nashua, NH) include Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be an Order Entry Specialist (Nashua, NH). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Order Entry Specialist (Nashua, NH). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Order Entry Specialist (Nashua, NH) positions, which can be used as a reference in future career path planning. As an Order Entry Specialist (Nashua, NH), it can be promoted into senior positions as an Order Fulfillment Clerk III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Order Entry Specialist (Nashua, NH). You can explore the career advancement for an Order Entry Specialist (Nashua, NH) below and select your interested title to get hiring information.

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If you are interested in becoming an Order Entry Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Order Entry Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Order Entry Specialist job description and responsibilities

Order Entry Specialist perform immediate corrections on Sales order as indicated in matrix of tasks Check and extracts customer-specific information from business systems.

04/09/2022: Waco, TX

The Order Entry Specialist ensures the prompt and complete processing of orders received from both clients and Gemini Sales staff.

02/07/2022: Charleston, SC

They are responsible for accurately entering customer Purchase Orders (POs).

02/23/2022: Parkersburg, WV

The specialist is responsible to ensure timely and accurate processing of all service related order.

02/14/2022: Toledo, OH

The order specialist will ensure the accuracy of data that is entered into the business system.

02/28/2022: Madison, WI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Order Entry Specialist jobs

Even though some Order Entry Specialists have a college degree, it's possible to become one with only a high school degree or GED.

03/17/2022: Gary, IN

In fact, many Order Entry Specialist jobs require experience in a role such as Customer Service Representative.

02/14/2022: Los Angeles, CA

Hands-on experience and knowledge of customer needs will help you not only to build strong customer relationships but also to identify new business opportunities.

03/01/2022: Green Bay, WI

Data entry specialists should also have experience with data entry technologies and automation tools.

03/17/2022: Melbourne, FL

For example, skills like Purchasing, Purchase Orders and Order Processing are possible skills.

02/23/2022: Florence, SC

Step 3: View the best colleges and universities for Order Entry Specialist.

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