Company Description

Who we are: 

There's no such thing as a typical Informa colleague…And that's how we like it. We're a diverse Group, with over 10,000 colleagues working in many different roles in one of six Divisions and in over 30 countries. Each of us brings something different, a unique set of abilities, experience and knowledge. It’s what makes us who we are. All our businesses and offices share a culture based on respect and inclusiveness, and a working environment that is enjoyable, stimulating, rewarding and supportive for colleagues. One that enables everyone to fully participate in the life of the Group and its ongoing, sustainable growth. 

As a division of Informa, a FTSE 100 company, Informa Markets provides customers and partners around the globe with opportunities to engage, experience and do business through live, virtual and hybrid events, specialist digital content and actionable data solutions. People are at the heart of Informa Markets. Our business thrives on the passion and entrepreneurship of our 4,000 colleagues, who deliver over 500 international events and brands in more than 40 countries across the globe. 

Using our industry insight, comprehensive portfolio of markets, content and digital resources, we are passionate about creating platforms for our customers to connect and shaping environments that enable businesses to flourish. 

Job Description

What we’re looking for: 

We are seeking a detail-oriented, technically proficient Data Analyst to join our North America Technology & Transformation team. The ideal candidate should have a strong background in data analysis and a keen interest in driving transformation through technology enablement with a Business-first mindset. With an excellent command of various data analytics tools, programming languages, and statistical techniques, the successful candidate will harness data from disparate sources, providing actionable insights to drive decision-making and strategic planning. You should be able to identify patterns and trends in data sets, creating clear visual, written, and verbal reports to help the company improve its efficiency, productivity, and profitability. 

Further, we are looking for a candidate who thrives in a collaborative environment and possesses a deep understanding of IT systems and transformation strategies. Your ability to present findings effectively through interactive dashboards and data visualizations tailored to different stakeholder needs and business objectives is key. Experience with machine learning and AI technologies is beneficial, though not required, and project management techniques which can be harnessed to automate and optimize our business processes. 

The Data Analyst’s role is to design data modeling/analysis services used to mine enterprise systems and applications for knowledge and information that enhance business processes. This individual is also responsible for assisting in building, deploying, and maintaining data support tools, business intelligence dashboards, and definitions for database file/table creation to empower our industry verticals and product innovation.

Role Accountability and Duties:

Planning & Stakeholder Engagement 

• Establish data and reporting requisites for new products and services, leading the implementation of reporting strategies with internal and external teams 

• Participate in nurturing an innovative culture and design thinking with our business stakeholders 

• Collaborate with cross-functional teams in research, customer experience, and business domains to define KPIs, formulate hypotheses, measure performance, and deliver insights that shape strategy, inform transformation roadmaps, and optimize customer experience 

• Convey research findings, offer informed suggestions, and aid in the interpretation of data with stakeholders across different organizational levels 

Reporting, Analytics, and Decision Support 

• Translate complex data into compelling narratives, dashboards, reports, and elegant data visualizations that resonate with non-technical audiences 

• Employ exploratory, correlational, and inferential data analysis techniques to answer queries about our users, key customer behaviors, and business operations 

• Develop in-depth, strategic data analysis that drives technological advancement, enhances efficiency, and uncovers novel opportunities for innovation 

• Combine and interrelate data from various sources via common threads to provide a wholistic picture of our business, its customers, and pathways for organizational excellence 

Operational Management 

• Build, deploy, and maintain data support tools, business intelligence dashboards, and definitions for database file/table creation to empower our industry verticals and product innovation 

• Establish and maintain a comprehensive data and insights management process/framework 

• Stay updated on the latest data analytics and enterprise data management methodologies and technologies, applying learned knowledge to current projects and sharing insights with the team 

• Identify quality concerns with our organization’s data as you gain familiarity, prompting discussions with internal data teams and suggesting improvements to be made at the ingestion/processing steps 

Qualifications

What you bring to the team 

• A solid comprehension of data analysis, data modelling & visualization techniques, and business intelligence concepts 

• Highly self-motivated and meticulous, with keen attention to detail in handling intricate data and delivering precise analysis 

• Demonstrable critical thinking and problem-solving skills, wherein complex problems are paired with complex yet elegant solutions 

• Proficiency in written, oral, and interpersonal communication, with the ability to simplify complex data into user-friendly insights 

• Capability to conduct detailed research into data-related issues and deliver valuable insights to enhance business processes and products 

• An innovative mindset with the ability to generate ideas that drive technological advancement and efficiency in our operations 

• An understanding of cross-functional team dynamics and experience working with diverse teams like research, customer experience, and business domains 

• Relevant hands-on experience in data-related, business analysis, or statistics roles. Technical Certification in data analytics tools (like SQL, MS Power BI, Tableau, etc.) is a plus. 

• Proven ability in the design and management of data pipelines, and in the creation, management, and maintenance of business intelligence dashboards and reports 

This posting will automatically expire on July 10, 2024.

Additional Information

We offer:

Employee experience is very important to us at Informa. On top of joining a supportive, diverse and ambitious team that welcomes all types of candidates. We are also flexible with different working patterns and prioritize promotions internally. Our benefits include:

• Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive, and we support a range of working patterns
• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• Competitive benefits, including a 401k match, parental leave and an ESPP offering company shares at a minimum 15% discount
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
• Recognition for great work, with global awards and kudos programs
• As an international company, the chance to collaborate with teams around the world
• The salary range for this position is $90K-$120K/YR, depending on experience

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law. 

All your information will be kept confidential according to EEO guidelines.