Role : Business Analyst with Litify or Legal services experience

Location : Sunnyvale, CA

Mode : Full Time

Job Description/ Key Responsibilities:

Solution Design & Salesforce Expertise: Lead solution design with extensive knowledge of Salesforce Tech Architecture, particularly in Litify and Team Connect configuration and development. Implement and guide Enterprise Legal Management (ELM) solutions, ensuring best practices and addressing potential issues.

Legal Matter Management & Integration: Apply strong expertise in ELM and legal matter management processes. Utilize knowledge of integration platforms such as SAP, Jira, Tableau, etc. to enhance workflows.

Requirements Gathering & Documentation: Gather and document requirements from legal business teams and stakeholders. Create comprehensive documentation including use cases, user stories, Business Requirement Documents (BRD), class diagrams, Entity-Relationship (ER) diagrams, and sequence diagrams.

Technical & Functional: Prepare detailed Technical Requirement documents and user stories for sprint development. Conduct requirement analysis and impact analysis. Understanding and experience of how to document key technical requirements regarding security, field information data, overall system interaction requirements. Prepare detailed Technical Requirement documents based on industry best practices and common approaches to fulfill business technical requirements. Requirement Analysis and Design Requirement Analysis Document Impact Analysis Document Requirements. Prepare detailed Technical Requirement documents based on industry best practices and common approaches to fulfil business technical requirements

Requirement Analysis and Design Requirement Analysis Document Impact Analysis Document Requirements. Should be able to provide details and initial validation of features that have been developed by the implementation team before a demo is given to business.

Collaboration & Communication: Collaborate with legal teams and stakeholders to define and document business requirements. Communicate effectively with senior stakeholders to understand objectives and propose technology improvements. Facilitate workshops and training sessions. Collaborate with Legal business operations team to gather requirements.

Project Management & Testing: Assist with project management tasks such as task updates, report generation, and overseeing the implementation of new technologies and systems. Create user guides, FAQs, and technical documentation. Test business processes, recommend improvements, and address queries from developers and QA teams.

Business Process Analysis: Analyze and document new or changing product functionalities. Review security, field data, and system interaction requirements. Use data modeling techniques to identify and address problems.

Technical Validation & Support: Validate features developed by the implementation team before they are demonstrated to the business. Work with development and support teams to manage documentation repositories and ensure accuracy and consistency. Give details and initial validation of features that have been developed by the implementation team before it is demoed to the business. Collaborate with Legal business operations team to gather requirements. Gather and document requirements from the Legal business operations team.

Work onsite:

This role is full onsite, in the office based out of Sunnyvale, CA.

About Us:

Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company’s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.

Infosys BPM has 35 delivery centers in 14 countries spread across 5 continents, with 53,515 employees from 125 nationalities, as of June, 2022.

The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company’s senior leaders contribute widely to industry forums as BPM strategists.

EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/Nationality