Senior Consultant- Learning and Development (Talent and Organization)

Infosys is seeking a Senior Consultant with expertise in Instructional Design, Training, Communications, and Project Management to build outcome-drive, multimodal training programs for our clients.

As the owner of such programs, you will collaborate with leadership and stakeholders to support the design and implementation of learning programs that increase employee engagement, accelerate performance, and improve business outcomes.

Responsibilities include, but are not limited to:

• Conducting learning needs analysis and engaging with client stakeholders to assess current learning programs, gaps, and future skills required to determine client learning needs.
• Designing and delivering training content per client specifications including instructor-led training, eLearning, and Knowledge Transfer.
• Constructing project deliverables including PowerPoint, video, and end-user print documentation such as job aids.
• Leading substantial workstreams successfully including management of teams of consultants and analysts. Identifies and tracks program metrics and status.
• Proactively seeks opportunities to add value and/or address client pain points.
• Leading/facilitating client workshops to collaborate with clients and educate them through process.
• Supporting the growth of our Talent and Organization practice by contributing to collateral development and methodology.

Required Qualifications:

• Bachelor’s degree or foreign equivalent required .
• 5 years plus experience in Instructional Design, Training, Communications
• Ability to travel 4 days a week to multiple local, state and national client locations
• U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
• Must be a resident of one of our Hub locations (or live within a 2-hour distance to the Hub Location) – Houston, Dallas, Chicago, Boston, NY City, Basking Ridge NJ, Atlanta, Bay Area, CA and Seattle, WA.
• Strong presentation skills with advanced expertise in PowerPoint to deliver impactful presentations.
• Experience in Learning & Development, Instructional Design, Education and/or Training.
• Strong executive presence. Expert written and verbal communications skills with experience delivering to senior audiences.
• Ability to effectively analyze data, interview and metrics and communicate results to management.
• Organized and able to work independently.
• Ability to work as part of a cross-cultural team including flexibility to support multiple time zones when necessary.
• Use of all MS Office tools.

Preferred Qualifications:

• Graduate degree preferred; Business Administration, Education, Organizational Behavior and Development, Communications, or other related fields.
• Mastery of Learning and Development technologies and architecture including LMSs, LXPs, DAPs, and other learning technologies.
• Understanding of Generative AI applications in Learning & Development.
• Experience building training strategy and plans from the “ground up”.
• Experience assessing and creating skills and competency models.
• Ability to build enduring relationships with client team members.
• Strategic thinker who pays attention to detail and isn’t afraid to roll up his/her sleeves and do what is required to get the job done.
• Creative problem solver, comfortable with ambiguity, and proactive energy.

About Infosys Consulting

Infosys Consulting is a global management consulting firm helping some of the world’s most recognizable brands transform and innovate. Our consultants are industry experts that lead complex change agendas driven by disruptive technology. With offices in 20 countries and backed by the power of the global Infosys brand, our teams help the C-suite navigate today’s digital landscape to win market share and create shareholder value for lasting competitive advantage. To see our ideas in action, or to join a new type of consulting firm, visit us at www.InfosysConsultingInsights.com.

Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.