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Technical Support Specialist
Infovision Austin, TX
$82k-102k (estimate)
Full Time | Semiconductor 1 Month Ago
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Infovision is Hiring a Technical Support Specialist Near Austin, TX

Job Details

Hi

We have an immediate Openings with Our Direct Client for a Long-term contract position

Technical Support Specialist Location: Pflugerville, Austin TX

Job Summary:
We are seeking a skilled Technical Support Specialist with expertise in Windows desktop environments, network troubleshooting, and application debugging. The ideal candidate will have experience in reading and analyzing logs, tracing issues, and providing efficient solutions to technical problems. This role requires a proactive approach to investigating and resolving complex technical issues.
Key Responsibilities:
1. Provide technical support for Windows desktop environments.
2. Troubleshoot network-related issues, ensuring minimal downtime.
3. Debug applications and identify root causes of issues.
4. Analyze logs and trace issues to provide accurate and timely resolutions.
5. Collaborate with cross-functional teams to ensure seamless issue resolution.
Qualifications:
1. Proven experience in Windows desktop support.
2. Strong knowledge of network troubleshooting.
3. Proficiency in debugging applications and reading logs.
4. Ability to trace and investigate technical issues effectively.
5. Excellent problem-solving and communication skills.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Semiconductor

SALARY

$82k-102k (estimate)

POST DATE

08/15/2024

EXPIRATION DATE

09/12/2024

WEBSITE

infovision.com

HEADQUARTERS

RICHARDSON, TX

SIZE

1,000 - 3,000

FOUNDED

1995

TYPE

Private

CEO

BEN TRANCHINA

REVENUE

$50M - $200M

INDUSTRY

Semiconductor

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About Infovision

Infovision is an IT solutions company that focuses on strategic resources, enterprise applications and technology solutions.

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The job skills required for Technical Support Specialist include Technical Support, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Technical Support Specialist positions, which can be used as a reference in future career path planning. As a Technical Support Specialist, it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Specialist. You can explore the career advancement for a Technical Support Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Technical Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Technical Support Specialist jobs

The minimum education requirement for a technical support specialist role can vary from position to position.

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Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.

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Step 3: View the best colleges and universities for Technical Support Specialist.

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