We are looking for a talented and detail-oriented Technical Documentation Engineer/Technical Writer to join our Team. As a Technical Writer at INFUSE, you will be responsible for creating clear, accurate, and engaging documentation that supports our platform’s capabilities and enhances user understanding. Technical writers play a vital role in ensuring that users can understand and effectively use complex products, systems, or processes. 

Responsibilities:

• Develop and maintain technical documentation: This includes Tech specifications for Dev/QA/BA Teams, user manuals, API reference materials, FAQs, and other technical guides
• Apply reverse engineering skills: Analyze platforms, technical documentation, code repositories, and other relevant resources to extract key information
• Collaborate with technical teams: Work closely with BAs, QAs, developers, and other technical staff to ensure documentation accuracy and completeness
• Craft clear and concise instructions: Technical information needs to be broken down into easy-to-understand steps for users with varying levels of technical expertise
• Maintain and update documentation: Keep pace with product or system changes by revising and updating documentation accordingly
• Choose appropriate formats: Develop and maintain documentation standards, templates, and style guides
• Review and edit technical content produced by other team members for accuracy, clarity, and consistency
• Stay up-to-date with industry trends, emerging technologies, and best practices in technical writing

Qualifications/Skills:

• Bachelor's degree in a technical field, such as engineering, computer science, or related field (or equivalent experience)
• Minimum 3 years of experience as a technical writer with a proven track record of creating various types of technical documentation
• Experience using reverse engineering techniques
• Deep understanding of technical specifications and their role in product development
• Strong understanding of software development processes, systems architecture, and technical concepts
• Excellent written and verbal communication skills, with the ability to tailor content for different audiences
• Outstanding communication skills are necessary to be able to effectively communicate complex technical information to a variety of audiences, including non-technical stakeholders
• Reporting Skills are crucial for technical writers, as they need to effectively present complex data and information in a clear, concise, and actionable format
• Ability to create clear, concise, and informative diagrams, charts, and flowcharts
• Proficiencyin gathering and synthesizing information from multiple sources
• Attention to detail and a commitment to producing high-quality work
• Abilityto work independently with minimal supervision
• Fluency in technical and common office software
• Exceptional analytical and conceptual thinking skills
• Ability to multi-task and be a self-starter
• Upper-Intermediate in English; knowledge of Ukrainian or Russian is a must

We offer:

• A competitive salary tailored to the candidate's experience and skills. Payments are processed monthly (USD)
• Full Remote, Work schedule: Monday-Friday, from 14:30 to 23:00 EEST (incl. 30-min breaks)
• Interesting and long-term projects
• We support work-life balance and offer paid annual leave and paid sick days
• Opportunities for professional development and career growth
• Reduced Fridays during summer

Our recruitment process:

• Interview with HR one-way video interview
• Test Task
• Technical interview with Team
• Final interview with the Hiring Manager