2 Scheduling Coordinator Jobs in Brea, CA
Infusion Health is Hiring a Scheduling Coordinator Near Brea, CA
Our company is continuing to grow and we're looking for a Scheduling Coordinator to support our patient care department.
This is a full-time, 5 days a week position, onsite at our Brea HQ office.
Job SummaryThe Scheduling Coordinator is responsible for answering incoming calls and directing them to the appropriate department or individual. They may also assist patients with scheduling appointments, providing information about services offered at the center, and addressing any concerns or complaints they may have. In addition, the scheduling coordinator may be responsible for maintaining patient records and updating information in the center's database. Strong communication and customer service skills are essential for this role.
Education & Experience
- High school diploma / GED (or higher)
- 1 years of experience in a related environment (i.e. office, administrative, clerical, customer service, etc.) using phones and computers as the primary job tools
- 6 months of Call Center experience
- Must be open to work Monday – Friday 9:00AM-5:30PM (Full time)
- The ability to navigate Microsoft Office programs such as Excel, Word, Outlook, etc.
- Ability to work with computers and enter data quickly and accurately
- Effective and polite communication skills / excellent customer service skills
- Bilingual skills (English/Spanish) preferred
- Handling incoming calls from patients, insurance companies, and healthcare providers and directing them to the correct department
- Assist with scheduling appointments, answering questions about Infusion for Health
- Understands and abides by HIPAA policies and procedures
- Makes outbound calls to no-shows, reschedules, and confirms appointments
- Data entry
- Knowledge of Outlook and TEAMs
- Works closely with internal departments to ensure scheduling guidelines are followed
Job Summary
Full Time
$43k-52k (estimate)
02/07/2024
07/25/2024
infusionforhealth.com
Westlake Village, CA
Related Companies
The job skills required for Scheduling Coordinator include Scheduling, Customer Service, Communication Skills, Microsoft Office, Data Entry, Patient Care, etc. Having related job skills and expertise will give you an advantage when applying to be a Scheduling Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Scheduling Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Scheduling Coordinator positions, which can be used as a reference in future career path planning. As a Scheduling Coordinator, it can be promoted into senior positions as a Capacity Planner that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Scheduling Coordinator. You can explore the career advancement for a Scheduling Coordinator below and select your interested title to get hiring information.
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