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InfuSystem is a growing healthcare service provider, specializing in infusion pumps and related products and services for patients in hospitals, clinics, ambulatory surgery centers, and other major service centers.
We provide direct payer rentals, pump and consumable sales, and biomedical services and repair, serving all 50 states and Canada.
Headquartered in Rochester Hills, Michigan, we have Centers of Excellence in Kansas, California, Massachusetts, Texas and Ontario, Canada.
As a leader in our field, our mission is to provide quality infusion services to patients and medical practices, including a 24-hour clinical support hotline.
Our team effort provides product management and clinical support to enhance the lives of our patients and the communities we serve.
Service is always our highest priority; keeping the patients' health & safety at the center of everything we do.
SUMMARY :
Under the direction of the Director of Customer Care, the Negative Pressure Wound Therapy Customer Service Care Coordinator is responsible for servicing assigned customer accounts, maintaining customer files, processing orders, and setting up new accounts.
They will work with patients and nurses directly to ensure proper management of pumps and supplies are maintained and will be responsible for ensuring all patient paperwork is complete and accurate.
IN THIS ROLE, THE IDEAL CANDIDATE WILL :
SUPERVISORY RESPONSIBILITIES :
This position has no supervisory responsibilities
THE IDEAL CANDIDATE WILL HAVE THE FOLLOWING QUALIFICATIONS :
PERSONAL AND PROFESSIONAL ATTRIBUTES :
The ideal candidate must be a rigorous analytical thinker and problem solver with the following professional attributes :
PHYSICAL DEMANDS :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT :
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
COMPREHENSIVE BENEFIT PACKAGE :
At InfuSystem, we give our employees the tools to succeed both on and off the job. Our generous benefits package provides comprehensive coverage to help you protect your health and earning power and prepare for the future.
Last updated : 2024-09-03
Full Time
Consumer Services
$39k-50k (estimate)
09/08/2024
09/08/2024
infusystem.com
LENEXA, KS
200 - 500
1986
Public
TOM CREAL
$50M - $200M
Consumer Services
InfuSystem is a medical device company that manufactures and supplies infusion pumps for the healthcare industry.
The job skills required for Customer care coordinator include Customer Service, Products and Services, Customer Care, Verbal Communication, Work Ethic, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer care coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer care coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer care coordinator positions, which can be used as a reference in future career path planning. As a Customer care coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer care coordinator. You can explore the career advancement for a Customer care coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Coordinator job description and responsibilities
Customer care coordinator document reports, resolve complaints, and process orders and payments.
02/12/2022: Florence, AL
They also take orders from the customers, process their payments, and explain the features and functions of the product.
01/09/2022: Miami, FL
Customer care coordinators also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
01/14/2022: Nassau, NY
Achieved sales goals and service performance requirements through new customer sales, sales of accessories and by providing excellent customer satisfaction.
03/09/2022: Benton Harbor, MI
They are professionals who are responsible for addressing customer needs and ensuring they have a good experience.
01/29/2022: Salem, OR
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Coordinator jobs
Those Customer Care Coordinators who do attend college, typically earn either a Business degree or a Health Care Administration degree.
02/04/2022: Salisbury, NC
Most of the time, a customer care coordinators has a certain quota to reach and works under a manager's supervision.
03/17/2022: Reno, NV
Customer care coordinators are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.
03/10/2022: San Jose, CA
A customer service coordinator manages a team of customer service employees and ensures that the team complies with the policies and procedures of the organization.
03/03/2022: Florence, SC
There are various methods for resolving problems and conflicts used by the customer service coordinator.
02/14/2022: Buffalo, NY
Step 3: View the best colleges and universities for Customer Care Coordinator.