Job Description

Ingram Content Group (ICG)is hiring for a Maintenance Technician III to contribute to our manufacturing team in Jackson, TN. The Maintenance Tech III acts as a “hands-on” team lead, who will be responsible for coordinating a crew of Maintenance associates. Trains and provides work guidance while performing highly complex diagnostics and repairs, relating to distribution center facilities and equipment. Ensures the equipment in the distribution facility is maintained properly, by performing highly diversified duties to install, troubleshoot, repair, and maintain facility equipment to OEM standards. 

Want to join a key team that helps the world read?

At Ingram, the Operations team serves a key role within the organization. We ensure that our distribution centers and warehouse facilities function at maximum efficiency. Safety is a core value in our distribution environment. We emphasize this through training, education and accident prevention programs. Process Improvement is another core value, and through innovations such as voice and Radio Frequency (RF) technologies, as well as feedback from our associates, we work toward constant improvement.

Schedule: 

B Shift = Wednesday - Friday every other Saturday, 7am - 7pm

What You'll Need:

• Technical Degree from a vocational school or college with a focus in the Mechanical or Electrical field or equivalent combination of education and/or experience.
• 5 years in a facility maintenance position, with 2 years in electrical repair.
• 2 years of experience in a leadership capacity.
• 2 years conveyor maintenance and repair experience.

What You'll Do:

• Prioritize and schedule equipment repairs and Preventative Maintenance, in collaboration with the management team.
• Assist in determining needs for equipment, parts and supplies.
• Evaluate equipment failures and provide complex emergency/unscheduled repairs of equipment. 
• Ensure repairs and equipment downtime does not negatively impact the ability to meet service level agreements. 
• Partner with leadership to drive successful implementation of team objectives.
• Effectively communicate technical/automation needs and concerns to internal and external customers, to include Engineering.
• Collaborate with Engineering and vendors to ensure target achievements in technical/maintenance support.

Essential Physical Demands:

• Ability to stand and/or walk continuously during the assigned shift.
• Ability to lift/carry/push/pull up to 100lbs during the assigned shift – 30lbs or less continuously, 50lbs frequently, and 100lbs occasionally.
• Ability to grip/grasp continuously during the assigned shift.
• Ability to bend, squat/kneel, twist/turn, climb, crawl, reach above shoulder, and type/keyboard frequently during the assigned shift.
• Ability to work designated shift including overtime as required, which could include time before or after the designated shift and/or weekends.
• Requires activities involving being around moving machinery, exposure to marked changes in temperature and humidity, and exposure to dust, fumes and gases.
• Willingness and ability to be equipment certified and able to meet physical requirements of equipment operator

Additional Information

Perks/Benefits:

• A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
  • 10 vacation days & 10 sick days accrued annually and 3 personal days
  • 401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more!
• Encouraged continued education with our tuition reimbursement program
• Financial and in-kind opportunities to engage with non-profits in your community
  • Company match program for United Way donations
  • Volunteer opportunities and in-kind drives for non-profits throughout the year
• Casual Dress Code

The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. 

Ingram Content Group LLC is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

• EEO/AA Employer/Vet/Disabled
• We participate in EVerify.
• EEO Poster in English
• EEO Poster in Spanish