Job Summary:

The Accounts Receivables Specialist will be responsible for managing and overseeing the collection of customer accounts in a manner that ensures high customer satisfaction and loyalty. This role involves monitoring and processing incoming payments, verifying and posting receipts, and resolving discrepancies. The candidate must have a strong understanding of billing and collections processes and be able to communicate effectively with customers to ensure timely payments.

Key Responsibilities:

• Generate and send out invoices, ensuring accuracy and compliance with company policies.
• Communicate with customers regarding outstanding balances, providing regular updates.
• Investigate and resolve any billing discrepancies or disputes in a timely manner.
• Prepare and review aging reports, ensuring timely follow-up on overdue accounts.
• Maintain accurate and up-to-date customer files and records.
• Ensure compliance with company policies, accounting principles, and relevant regulations.
• Work closely with the sales and customer service teams to resolve customer issues and improve payment processes.
• Monitor, verify, and process employee timecards to ensure accurate billing and invoicing.
• Prepare regular reports on the status of accounts receivable and provide insights to management.
• Maintain, clean and care for all assigned equipment.

Qualifications and Education Requirements:

• High School Diploma or GED.
• Minimum of 3 years of experience in accounts receivable or a similar role.
• Strong understanding of accounting principles, financial analysis, and accounts receivables processes.
• Proficiency in accounting software (e.g., QuickBooks, SAP) and MS Office Suite, particularly Excel.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and keen attention to detail.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
• Strong customer service orientation and the ability to work effectively within a team.
• Proficient in verifying and processing employee timecards to ensure accurate billing and invoicing.

Work Environment:

• This role is situated within a professional office environment and regularly utilizes standard office equipment, including computers, phones, photocopiers, filing cabinets, and fax machines.
• While executing job responsibilities, the employee will regularly engage in verbal communication. Additionally, physical demands include standing, walking, manual dexterity tasks, and reaching.
• Occasional physical activities may include sitting, climbing, balancing, stooping, kneeling, crouching, or crawling. The position involves frequent lifting and moving of objects weighing up to 10 pounds, with occasional lifting of objects up to 20 pounds.
• This is a full-time position with working hours scheduled from Monday through Friday, starting at 7:30 a.m. and concluding at 4:30 p.m.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While executing job responsibilities, the employee may be required to engage in occasional standing, walking, sitting, manual manipulation of objects, tools, or controls, reaching, climbing stairs, and verbal communication. Additionally, the employee may occasionally need to lift or move office products and supplies weighing up to 20 pounds.

Travel:

• No travel is expected for this position.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Ingram Professional Services, Inc is an equal opportunity employer and is committed to providing a diverse and inclusive work environment. We offer competitive compensation and benefits packages, including health insurance, retirement plans, and opportunities for professional development and advancement.