About InjuryRx:

Injury Rx is a revolutionary healthcare solution that partners with personal injury law firms to provide their clients with immediate, comprehensive care following an accident. Our telemedicine platform connects accident victims with physicians for virtual consultations and provides non-narcotic medications shipped directly to their homes within 48 hours. This seamless integration enhances client care, increases case values, and improves patient satisfaction. We are seeking a dynamic sales and marketing professional to drive our growth and expand our reach within the legal community.

Job Role

Patient Case Management:

• Coordinate and schedule patient appointments, including consultations and follow-up visits, ensuring efficient use of resources and minimizing scheduling conflicts.
• Communicate appointment details to patients, providing necessary instructions, and addressing any concerns or questions.
• Collaborate with healthcare providers, clinics, and facilities to secure appropriate appointment slots and optimize patient scheduling.
• Initiate outbound calls to insurance providers to obtain coverage information.
• Negotiate medical balances as needed with third parties.
• Maintain organized reports.

Patient Advocacy and Support:

• Act as a liaison between patients, healthcare providers and pharmacies.
• Advocate for patients' needs, ensuring they receive appropriate and timely care, including medication access

Documentation and Record-Keeping:

• Maintain accurate and up-to-date patient records, including scheduling information, medication details, and communication logs.
• Ensure compliance with patient privacy and confidentiality regulations, safeguarding sensitive information.

Experience

• 1 year experience in Personal Injury Case Management preferred.
• Strong organizational skills with exceptional attention to detail.
• Excellent communication and interpersonal skills to effectively engage with patients, healthcare providers, and other stakeholders.
• Familiarity with electronic health record (EHR) systems and scheduling software.
• Understanding of patient privacy and confidentiality regulations.
• Ability to work independently, prioritize tasks, and manage multiple responsibilities.
• Compassionate and patient-centered approach to patient care.
• Bilingual (preferred - Spanish).

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

has context menu