Primary Responsibility:

The Data and Operations Associate works closely with the scholarship, development, and operations teams in support of Catholic schools and students in the Archdiocese of New York.

Direct Supervisor: Senior Manager, Operations

Responsibilities:

· Maintain student records in data systems and network folders. 

· Address operational inquiries and assist staff in resolving issues. 

· Assist with the coordination of student sponsor mailings. 

· Monitor and respond to email and web-form inquiries.

· Assist with donor acknowledgment letters.

· Implement systems and procedures for tracking student correspondence. 

· Ensure internal procedures and program descriptions are documented, updated, and distributed as needed.

· Answer the main phone line, respond to parent inquiries, and direct other callers as appropriate.

· Maintain shared office calendars. 

· Assist with communications and outreach to schools.

· Assist the scholarship team in parent outreach. 

· Assist with school-based programs as needed.

· Perform additional duties as assigned. 

Performance Standards:

· Ensure that all situations are handled promptly and with discretion.

· High level of accuracy and attention to detail

· Good time management skills and the ability to prioritize effectively.

· Ability to multi-task

Position Requirements:

· Bachelor’s degree. 

· Exceptional ability to stay organized. 

· Computer literacy, including word processing, database, Google Forms, and spreadsheet proficiency.

· Raisers Edge experience or related CRM system a plus. 

· The ability to work autonomously while keeping the direct supervisor apprised of issues, problems, opportunities, and progress. 

· Ability to work collaboratively with colleagues to create a results-driven, team-oriented environment. 

· Bi-lingual a plus

Salary: $55,000 - $65,000 plus benefits

To apply, please send a cover letter and resume to myrna.anderson@archny.org