278 Director of Operations Jobs in New York, NY
Innocence Project is Hiring a Director of Operations Near New York, NY
About The PositionThe Director of Operations will play a critical role in driving operational excellence and organizational efficiency to ensure the Innocence Project can effectively advance its objectives. They are responsible for optimizing all aspects of the IP’s day-to-day business functioning, overseeing the implementation of cross-functional tools and initiatives, and providing overall organizational support, facilitation, and coordination.
The Director of Operations reports to the Chief Financial Officer and the Chief People and Culture Officer, oversees the Office Manager and works closely and collaboratively with the Director of Information Technology, as they support the vision, strategy, goals, integration and cohesion of the Innocence Project.
The duties of this position require approximately 40 hours of work per week to be performed virtually/in-office. We currently have a hybrid in-office model, with all employees in the office three days per week and the remainder of the week remotely. Wednesday is our organization’s “anchor day” where all staff works in the office. The number of required in-office days is subject to change.
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas and we are not an e-verify employer.
THE IDEAL CANDIDATE
The ideal candidate is a strategic thought partner in understanding organizational needs and has a strong background in project management. They excel at streamlining processes and facilitating collaboration among stakeholders across departments with various opinions and needs. They are passionate about criminal legal reform and social justice and the mission of the Innocence Project.
In addition, all Innocence Project employees must embrace, respect and value the rich diversity of perspectives and experience of a diverse and heterogeneous staff. We recognize and appreciate that our work is better for having varied participants and thought partners. The ideal candidate is someone who thrives in this type of environment.
Essential Job FunctionsEnterprise Maturity/Systems Strengthening and Improvement:
- At the direction of the Chief People and Culture Officer and the Chief Financial Officer, and in partnership with other senior leadership, develop and oversee organizational structures, strategies and processes, and implement systems that support the effective operations of the organization
- Monitor business trends in the market and serving as an expert on common (and emerging) methodologies, systems and tools for managing organizational needs
- Work collaboratively with the Chief People and Culture Officer, and other members of Senior Leadership to set and ensure operational standards of excellence for the organization and best practices across the board
- Oversee the Office Manager in their building services duties and their oversight of front desk duties, ensuring a culture of excellence, efficiency, responsiveness, and utmost enablement of staff
- Serve as the strategic liaison with CFO and building management to plan long term projects regarding office moves, construction, and renovation; ensuring that such projects and related vendor interactions and communication run smoothly
- In partnership with the Chief Financial Officer and Chief People and Culture Officer, create and standardize office policies that incorporate feedback from organization-wide stakeholders as appropriate
- Identify operational challenges of shared organizational concern and identify appropriate structural solutions. Utilize an inclusive approach which gathers input and feedback from relevant stakeholders and takes multiple perspectives into consideration
- Streamline internal processes, reduce redundancies, and identify opportunities for greater efficiency and impact through use of organizational systems and tools
- Implement organization-wide project management best practices/services
- Work with the Executive Director and other senior leadership to coordinate the (tri-annual/quinquennial) strategic planning process, implementing a system for identifying milestones and tracking progress, and managing robust communication around the process with stakeholders and staff. (This is in partnership with the Chief Program Officer and other senior leaders who manage communication around substantive progress and achievements.)
- Work with Department Heads on their annual goal setting process, including a process for measuring progress/success toward goals and supporting with the corresponding assessment of budget and staffing needs
- In conjunction with the Chief Communications Officer, HR leadership and other senior leadership, set standards for the cadence, structure, format and tone for communication of information impacting all staff (ex. office wide closures, weather delay updates, implementation of new initiatives such as masking, in-office days, kitchen cleaning, etc.)
- Serve as the primary “owner” of business continuity plan, including ensuring bi-annual review/revision
- Partner with senior leadership team and HR to respond to business and personnel emergencies, convene the “Emergency Team” for rapid response to crises
- Serve as interim support during supervisor-level vacancies, as needed, to maintain operations within their teams or the organization
- Oversee procurement and resource allocation policies and processes
- Master's degree, or other specialized plus 15 years progressive experience
- 5 years staff management experience
- Education in business administration, nonprofit management or organizational development a plus
- Specialized training or certification in project management and business improvement processes a plus
- Experience with project management methodologies and tools
- Must be legally authorized to work in the U.S
- Exceptional business acumen
- Comfortable and effective at managing structural problems, difficult conversations and challenging situations
- Commitment to antiracism; demonstrated ability to center equity and inclusion in business practices
- Expert project management skills and abilities
- Effective at consensus building with the ability to facilitate discussions among stakeholders to understand differing perspectives and reach common goals
- Excellent problem-solving and critical-thinking skills
- Familiarity with building
- Superior management and interpersonal skills
- Ability to remain calm and focused in stressful situations
- Enthusiasm for the work of the Innocence Project and criminal legal system reform, including a demonstrated commitment to public interest
- Shares in the IP’s values of accountability, collaboration, empathy compassion, equity, person-centeredness, quality focus, and self-awareness
WORKFORCE DIVERSITY AND EQUAL OPPORTUNITY
The Innocence Project considers the diversity of its workforce to be vital to our organization’s success in meeting its mission. We strongly encourage applicants from all cultures, races, educational backgrounds, life experiences, socio-economic classes, sexual orientations, age, gender, and physical abilities to apply. Individuals with personal connections to the criminal legal system are strongly encouraged to apply.
As an Equal Opportunity Employer, it is our policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, national origin, age, disability, familial status, marital status, predisposing genetic characteristics, actual or perceived domestic violence victim status, unemployment status, caregiver status, or any other category protected by law.
APPLICATION INSTRUCTIONS
To apply, please upload a cover letter expressing your interest in the role and the organization’s work, and a resume titled with your name in this format (last name_first name_cover letter/resume). Only applications with cover letters will be considered complete applications. Information submitted through this secure site is kept confidential. Due to the large volume of applications, we are unable to give applicant updates by phone or direct email.
- At the Innocence Project, we believe in recognizing talent and passion beyond formal educational qualifications. We are committed to considering a broad array of candidates with a range of professional and lived experiences and backgrounds. We know that transferable skills can be gained through a variety of ways that could enable a candidate to be successful in a role, not just formal education. For this position, if you have at least 21 years of experience in this or a related field, we encourage you to apply regardless of your educational background. So, whether you’re returning to work after a gap in employment, looking to transition to a new career path, or taking the next step in your professional life, we encourage you to apply if you have additional experience in lieu of the posted educational requirements
SALARY RANGE
$178,500 - $210,000 Salary commensurate with experience
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Job Summary
Full Time
Civic & Environmental Advocacy
$196k-228k (estimate)
09/06/2024
10/03/2024
innocenceproject.org
NEW YORK, NY
50 - 100
1992
NGO/NPO/NFP/Organization/Association
MADDY DELONE
$10M - $50M
Civic & Environmental Advocacy
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The job skills required for Director of Operations include Leadership, Initiative, Collaboration, Problem Solving, Project Management, Accountability, etc. Having related job skills and expertise will give you an advantage when applying to be a Director of Operations. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Director of Operations. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Director of Operations positions, which can be used as a reference in future career path planning. As a Director of Operations, it can be promoted into senior positions as a Divisional/Regional Operations Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Director of Operations. You can explore the career advancement for a Director of Operations below and select your interested title to get hiring information.
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Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Director of Operations job description and responsibilities
A Director of Operations supervises general managers of different areas of an organization and works with production and day-to-day activities.
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Directors of operations need to excel on a computer and be comfortable using word processing programs and spreadsheets.
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Director of operations must orient themselves on the various systems and departments of the business, and they need to be fully aware of how these different moving parts function together.
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the director of operations must ensure that they give adequate attention to each component.
12/27/2021: Columbus, GA
A director of clinical operations manages the daily operations of a healthcare facility or a specific department within a clinic or hospital.
02/14/2022: Kansas City, MO
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Director of Operations jobs
Directors of operations typically need to meet certain requirements to be considered for the position.
01/29/2022: Moline, IL
Retail managers do scheduling and enacting policies, whereas the director of operations supervises bigger-scale projects.”.
12/24/2021: Poughkeepsie, NY
To that end, anyone who wants to be a director of operations needs to develop strong communication skills.
12/13/2021: Concord, NH
Keep financial record of all operations.
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Supervise staffs from different departments.
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Step 3: View the best colleges and universities for Director of Operations.
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