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Innova Solutions is immediately hiring for a Customer Service Representative. Position type : Full-time ContractDuration : 6 monthsLocation : Syracuse, NY As a Customer Service Representative, you will be : Responsible for researching and responding to inquiries via telephone, email, walk-in, and mail from internal and external customers in accordance with custom designed benefit plans.
Responsible for acting as a liaison between customers, internal departments, vendors, and business associates.Responsible for assisting with the training of other team members.
Responsible for participating in ongoing training to further knowledge of regulations, software systems, policies and procedures, and develop skills to accurately fulfil requirements of the job.
Responsible for adhering to all Customer Service policies and procedures. The ideal candidate will have : Associate’s degree in business administration or related field with a minimum of six months’ work experience.
In lieu of degree a min of 2 years’ experience working in a customer service setting / environment.Good Communication skills.
PC skills required.Work occasional overtime as required to meet business needs. Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
Thank you!Gangotri ChakrabortyAssociate Recruiter PAY RANGE AND BENEFITS : Pay Range : $15- $17 / hr.*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Benefits : Innova Solutions offers benefits(based on eligibility) that include the following : Medical & pharmacy coverage, Dental / vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
ABOUT INNOVA SOLUTIONS : Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion.
Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.
Recent Recognitions : One of Largest IT Consulting Staffing firms in the USA Recognized as #4 by Staffing Industry Analysts (SIA 2022)ClearlyRated® Client Diamond Award Winner (2020)One of the Largest Certified MBE Companies in the NMSDC Network (2022)Advanced Tier Services partner with AWS and Gold with MSWebsite : https : / / www.
innovasolutions.com / Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment.
If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.
com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities.
Innova Solutions (HireGenics / Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.
S.C. 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
Last updated : 2024-06-17
Full Time
$38k-48k (estimate)
06/18/2024
06/19/2024
innovasolutions.com
SANTA CLARA, CA
500 - 1,000
1997
Private
LINDA L MOORE
$10M - $50M
Innova provides enterprise cloud transformation, information management and operations managed services.
The job skills required for Customer service rep include Customer Service, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service rep positions, which can be used as a reference in future career path planning. As a Customer service rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service rep. You can explore the career advancement for a Customer service rep below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Rep job description and responsibilities
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
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The best CSRs are genuinely excited to help customers.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Rep jobs
Communicate as efficiently as possible.
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Don’t worry about acquiring expensive gear; focus on the learning first.
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A commitment to providing great customer experiences by working with enthusiasm, energy and pace.
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Step 3: View the best colleges and universities for Customer Service Rep.