Innova Solutions is hiring for a Business admin- Client Service and Support

Title : Business admin- Client Service and Support

Location : Minneapolis, MN -Hybrid 3 days onsite 2 days remote

Duration : 9 months contract

JOb description :

Responsible for supporting internal and external customers by providing moderately complex to complex support services in account management operations documentation customer service and technical support.

• Identifies researches and resolves problems in a timely fashion following established guidelines
• Reconciles reports and distributions and maintains differentiating processing and reconciling transaction
• Resolving customer inquiries
• Identifying external customer needs and evaluating risk
• Assisting with special projects related to product conversion and new product development

TOP SKILLS

2 years of customer support experience

Must be comfortable with technology able to walk a client through troubleshooting items like clearing their cache.

Able to model data in Excel able to do pivot tables.

Attention to detail

DESIRED SKILLS

Superior organizational interpersonal verbal and written communications abilities.

• High-level problem-solving skills.
• Ability to manage multiple tasks in a fast-paced and fluid environment.
• Proficiency with Microsoft Office Programs.
• Self-motivated detail oriented and team player.
• Experience in implementing solutions on behalf of the customer or client while improving productivity and customer satisfaction
• Ability to work independently
• Good analysis tracking trending and modeling skills
• Strong collaboration skills
• Strong project management skills
• Superior customer services skills

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.

Thank you!

Mamta Lohuni

Senior Associate - Recruitment

PAY RANGE AND BENEFITS :

Pay Range* : Between $25 - $29 per hour on W2>

Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits : Innova Solutions offers benefits( based on eligibility) that include the following : Medical & pharmacy coverage, Dental / vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS : Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion.

Through our global delivery centres across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions :

• One of Largest IT Consulting Staffing firms in the USA - Recognized as #4 by Staffing Industry Analysts (SIA 2022)
• One of the Largest Certified MBE Companies in the NMSDC Network (2022)
• Advanced Tier Services partner with AWS and Gold with MS

Website

https : / / www.innovasolutions.com /

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates.

If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at or

770) 493-5588

Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities.

Innova Solutions (HireGenics / Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b.

The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

American Cybersystems, Inc is acting as an Employment Business in relation to this vacancy.

Last updated : 2024-06-21