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Part-time Customer Service Representative
$39k-49k (estimate)
Part Time 2 Weeks Ago
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Innovetive Petcare is Hiring a Part-time Customer Service Representative Near Springs, GA

Department: Receptionists
Location: Sandy Springs, Georgia
Compensation: $18.00 - $21.00 / hour
DescriptionAnimal Emergency Center of Sandy Springs is dedicated to providing exceptional emergency veterinary care for pets in our community. Our compassionate team is committed to delivering top-notch medical services while ensuring a supportive and caring environment for both our clients and their furry friends.
We are seeking a Part-Time Client Service Representative to join our team and cover weekend shifts. This role is crucial in maintaining smooth operations during our busiest times and ensuring a high standard of client and patient care. Prior experience as a veterinary receptionist is strongly preferred.
Key Responsibilities
  • Client Interaction: Greet clients warmly, manage check-ins, and provide support during their visit.
  • Appointment Management: Schedule and confirm appointments, manage wait times, and ensure efficient patient flow.
  • Communication: Handle phone calls, emails, and inquiries with professionalism and empathy.
  • Record Keeping: Accurately input and update client and patient information in our system.
  • Payment Processing: Process payments, handle billing inquiries, and manage financial transactions.
  • Emergency Handling: Respond to emergency situations calmly and efficiently, ensuring that clients and patients receive timely care.
  • Team Collaboration: Work closely with veterinary staff to ensure seamless communication and coordination of care.
Skills, Knowledge & Expertise To Be Successful
  • Experience: Prior experience as a veterinary receptionist or in a similar role strongly preferred.
  • Customer Service: Excellent interpersonal skills with a friendly, compassionate demeanor.
  • Communication: Strong verbal and written communication skills.
  • Organizational Skills: Ability to manage multiple tasks efficiently in a fast-paced environment.
  • Attention to Detail: High level of accuracy in data entry and record-keeping.
  • Flexibility: Availability for first or second shifts on weekends. Some additional shifts may be available as needed.
What We Offer
  • Competitive hourly wage.
  • Supportive and collaborative work environment.
  • Opportunity to contribute to a dedicated team providing vital emergency care to pets.
  • On-the-job training and professional development opportunities.
If you have a passion for animals and exceptional client service skills, we invite you to apply and become a valued member of our team!

Job Summary

JOB TYPE

Part Time

SALARY

$39k-49k (estimate)

POST DATE

08/25/2024

EXPIRATION DATE

09/19/2024

WEBSITE

innovetivepetcare.com

HEADQUARTERS

CEDAR PARK, TX

SIZE

<25

FOUNDED

2016

REVENUE

$10M - $50M

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