1 Engagement Analyst Job in Pittsburgh, PA
SORT BY
I
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
Innovu is Hiring an Engagement Analyst Near Pittsburgh, PA
OverviewJob Description
As an Engagement Analyst (EA) at Innovu, you will be responsible for using our state-of-the-art analytics platform, Lens, to support customer success. You will be responsible for helping our users achieve their desired outcomes by providing ongoing Lens training, detailed data analysis relevant to a client’s healthcare data, and ensure the accuracy of the client’s data. You will be responsible for assisting the Directors of Partner Analytics, the Managing Directors, and the Key Account Management team to execute the Innovu business model with their respective books of business. You will be expected to work cross-functionally with multiple teams, with high attention to detail, and with an attitude driven toward customer success.
Responsibilities
Innovu is a Pittsburgh, PA based company. We securely, accurately, and seamlessly integrate data across all programs to create a consolidated “single truth” of information. We fully exploit this single truth of information with well-designed products and integrated analysis services.
We deliver a full range of cloud-based solutions and services that unlock actionable knowledge that empowers our clients and partners to understand and solve complex problems in mitigating risk while optimizing quality, cost, and efficiency of benefits and risk programs.
Innovu’s culture creates a truly enjoyable place to work and grow professionally. The work environment is defined by relentless drive toward success, selfless collaboration, and integrity in all that we do.
Why Work Here? Growing software company with awesome culture and lots of room for professional growth.
About Innovu Innovu is a Pittsburgh, PA based company. We securely, accurately, and seamlessly integrate data across all programs to create a consolidated “single truth” of information. We fully exploit this single truth of information with well-designed products and integrated analysis services. We deliver a full range of cloud-based solutions and services that unlock actionable knowledge that empowers our clients and partners to understand and solve complex problems in mitigating risk while optimizing quality, cost, and efficiency of benefits and risk programs. Innovu’s culture creates a truly enjoyable place to work and grow professionally. The work environment is defined by relentless drive toward success, selfless collaboration, and integrity in all that we do.
Address Innovu2403 Sidney Street Pittsburgh
Pittsburgh, PA
USA
IndustryBusiness
Website Posted dateOver a month ago
Most Popular Customer Engagement Analyst Job Categories
Search Results Near Pittsburgh, PA
Other Helpful Pages Related To Customer Engagement Analyst
Frequently Asked Questions
Q: Why Work Here?
A: Growing software company with awesome culture and lots of room for professional growth.
Q: How much does this job pay?
A: This job pays $62,000 to $72,000 per year
Q: What benefits come with the job?
A: vision, dental, life_insurance, medical, pto, and retirement
Report JobSelect a reason for reporting this job
Please tell us why you are reporting this job with relevant details.
Really cancel your report?You must enter a reason to report this job. Clicking "Cancel Report" below will NOT submit your job report.
Thanks for letting us knowYour feedback helps keep ZipRecruiter safe.
Learn more about
Last Step!Your feedback is important to us.
Please tell us why you are reporting this job with relevant details.
As an Engagement Analyst (EA) at Innovu, you will be responsible for using our state-of-the-art analytics platform, Lens, to support customer success. You will be responsible for helping our users achieve their desired outcomes by providing ongoing Lens training, detailed data analysis relevant to a client’s healthcare data, and ensure the accuracy of the client’s data. You will be responsible for assisting the Directors of Partner Analytics, the Managing Directors, and the Key Account Management team to execute the Innovu business model with their respective books of business. You will be expected to work cross-functionally with multiple teams, with high attention to detail, and with an attitude driven toward customer success.
Responsibilities
- Become proficient within the Innovu Lens platform to contribute to product development and to fulfill job responsibilities.
- Conduct live training sessions on the Innovu Lens platform for external users.
- Conduct training sessions for new Innovu employees.
- Monitor, research, triage, and help resolve client data issues on an ongoing basis.
- Perform analysis relevant to a client’s healthcare data, including standard monthly reporting and benchmark analytics.
- Support the Director of Partner Analytics to include, but not limited to, client engagement preparation, book of business management, ad-hoc reporting and other projects as assigned.
- Provide continuous client support and value to the platform only clients.
- Contribute to the sales and key account management process by assisting sales demos of the Innovu Lens platform, producing preliminary benchmark analytics, RFP support, and ad-hoc reports.
- Proactively identify & triage issues, propose solutions, balance competing priorities, and accomplish goals on schedule.
- Bachelor’s degree and/or equivalent work experience.
- 3 years of experience working with medical and/or Rx claims, enrollment, and other benefit or risk data.
- Client / Account Management or business analysis background
- Strong presentation skills and the ability to deliver complex information to groups of varying sizes.
- Strong written and verbal communication skills and ability to produce high quality deliverables.
- Intermediate knowledge of Excel.
- Experience interpreting and drawing conclusions from data.
- Experience with project management.
- Ability to learn and adapt to new priorities, processes and technologies.
- Ability to be investigative, detail oriented, and process oriented.
- Willingness to work cross-functionally with other teams and help Innovu improve its business model.
- Approaches all work with a team-based/collaborative orientation.
- Flexible work arrangements
- Collaborative work environment
- Growth and advancement opportunities
- Low cost medical, dental, and vision insurance
- 401(k) plan with an employer match
- Company paid life insurance, short-term disability, and long-term disability coverage
- Paid time off
- 13 paid holidays including flexible holidays
- Paid parental leave
- Flexible quarterly stipend
- And more!
Innovu is a Pittsburgh, PA based company. We securely, accurately, and seamlessly integrate data across all programs to create a consolidated “single truth” of information. We fully exploit this single truth of information with well-designed products and integrated analysis services.
We deliver a full range of cloud-based solutions and services that unlock actionable knowledge that empowers our clients and partners to understand and solve complex problems in mitigating risk while optimizing quality, cost, and efficiency of benefits and risk programs.
Innovu’s culture creates a truly enjoyable place to work and grow professionally. The work environment is defined by relentless drive toward success, selfless collaboration, and integrity in all that we do.
Why Work Here? Growing software company with awesome culture and lots of room for professional growth.
About Innovu Innovu is a Pittsburgh, PA based company. We securely, accurately, and seamlessly integrate data across all programs to create a consolidated “single truth” of information. We fully exploit this single truth of information with well-designed products and integrated analysis services. We deliver a full range of cloud-based solutions and services that unlock actionable knowledge that empowers our clients and partners to understand and solve complex problems in mitigating risk while optimizing quality, cost, and efficiency of benefits and risk programs. Innovu’s culture creates a truly enjoyable place to work and grow professionally. The work environment is defined by relentless drive toward success, selfless collaboration, and integrity in all that we do.
Address Innovu2403 Sidney Street Pittsburgh
Pittsburgh, PA
USA
IndustryBusiness
Website Posted dateOver a month ago
Most Popular Customer Engagement Analyst Job Categories
Search Results Near Pittsburgh, PA
Other Helpful Pages Related To Customer Engagement Analyst
Frequently Asked Questions
Q: Why Work Here?
A: Growing software company with awesome culture and lots of room for professional growth.
Q: How much does this job pay?
A: This job pays $62,000 to $72,000 per year
Q: What benefits come with the job?
A: vision, dental, life_insurance, medical, pto, and retirement
Report JobSelect a reason for reporting this job
- This job is offensive or discriminatory
- This job appears to be fake
- This job or the information included is inaccurate
- This job is an advertisement for something other than hiring
- This job is expired
- This job is a duplicate of another job
- Other
Please tell us why you are reporting this job with relevant details.
Really cancel your report?You must enter a reason to report this job. Clicking "Cancel Report" below will NOT submit your job report.
Thanks for letting us knowYour feedback helps keep ZipRecruiter safe.
Learn more about
Last Step!Your feedback is important to us.
Please tell us why you are reporting this job with relevant details.
Job Summary
JOB TYPE
Full Time
SALARY
$79k-105k (estimate)
POST DATE
06/10/2024
EXPIRATION DATE
08/27/2024
WEBSITE
innovu.com
HEADQUARTERS
PLANO, TX
SIZE
50 - 100
FOUNDED
2014
TYPE
Private
REVENUE
$5M - $10M
Related Companies
About Innovu
Innovu is a Pennsylvania-based analytics platform that offers data reporting, human capital analytics, risk management, and related solutions for advisors and employers.
Show more
The following is the career advancement route for Engagement Analyst positions, which can be used as a reference in future career path planning. As an Engagement Analyst, it can be promoted into senior positions as a Customer Experience Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Engagement Analyst. You can explore the career advancement for an Engagement Analyst below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
Top 10 Things to Avoid Putting on a Job Application
Read Article
How to Describe Your Education in a Resume
Read Article
How to Write a Memorable Cover Letter in 5 Ways
Read Article
4 Personal Finance Tips to Make During Job Transition
Read Article
4 Best Camera Setups for Interview
Read Article
Keeping a Job Search Journal: 9 Types of Journaling You Can Do
Read Article
