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**Residence Inn Seattle Lake Union is thrilled to offer following benefits!**
* **Signing Bonus of up to $1,000**
* **Competitive Pay**
* **Affordable Health Care for employee and dependents**
* **Complimentary parking for employees**
* **Discounted Bus Pass**
**OUR STORY:**
If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40 Marriott, Hilton, Hyatt and IHG brand hotels in 10 states.
We only have 3 rules at InnVentures. (We can teach you the rest!)
**Rule #1** Do everything you can for the customer!
**Rule #2** Bring a good attitude to work with you every day and take pride in your work!
**Rule #3** Have FUN!
* Fun, team-oriented environment
* Full-time and part-time positions available to meet your needs
* Great opportunities for growth
* Community Involvement
* Discounted hotel stays
* Recognition and awards
* Paid time off
**BENEFITS:**
We offer eligible employees a number of benefits to enhance their health and well-being:
* Group insurance, including medical, dental, vision and company-paid life insurance
* Paid time off including vacation days, sick leave and holidays
* Company-matched 401(k) plan
* Voluntary benefits including short term disability, accident, life and critical illness
* Life enrichment benefits including hotel benefits, leadership development program and more!
**JOB OVERVIEW - FRONT DESK SUPERVISOR**
Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Desk Supervisor, you will be the first impression for our guests upon arrival and throughout their stay you will lead by example and champion the front desk staff to build lasting impressions and guest loyalty.
**A TYPICAL DAY:**
* Assist with training, coaching and scheduling for the front office team.
* Ensure all guests are served promptly and courteously during all shifts.
* Apply problem solving skills to resolve guest issues to their satisfaction.
* Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met.
* Ensure all front desk checklists and programs are followed and review daily work to confirm it is error-free.
* Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
* Support the goals of the hotel through teamwork and collaboration with all departments.
**REQUIREMENTS:**
Previous customer service experience in a fast-paced, guest-facing environment is ideal, as well as cash handling experience. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays.
**POTENTIAL CAREER PATH:**
Front Office Manager or Administrative Assistant Operations Manager
InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a drivers license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
Company : InnVentures
Position : Front Desk Supervisor
Status : Full Time
Shift : First (Day), Second (Afternoon), Third (Night)
Req # : 6973062
Date Posted : February 22, 2022
Location : 800 Fairview Avenue North, Seattle, US, WA, 98109
Job Category : Front Office
Full Time
$41k-57k (estimate)
09/12/2024
10/01/2024
The following is the career advancement route for Front Desk Supervisor positions, which can be used as a reference in future career path planning. As a Front Desk Supervisor, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Supervisor. You can explore the career advancement for a Front Desk Supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Supervisor job description and responsibilities
Typically managing a team of billing specialists and clerks, a billing supervisor must set goals and guidelines, gather and analyze billing data, develop reports to be presented to directors and other executives, and create strategies to optimize billing
02/13/2022: Stockton, CA
The Front Desk Supervisor will provide customer service excellence at all times, by creating a personable and memorable experience for guests while maintaining the functionality and safety of the hotel.
02/04/2022: Providence, RI
They are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management, expense management, team building, and employee development.
12/22/2021: Paramus, NJ
Provides technical support to front desk and housekeeping staff when needed.
01/04/2022: Tucson, AZ
Prepare monthly reports and budget for front office department.
01/05/2022: Madison, WI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Supervisor jobs
The hotel front desk supervisor must deal with any complaints quickly and efficiently, or the hotel manager will have to be contacted.
02/10/2022: Clarksville, TN
Soft skills like Customer Satisfaction, Time Management and Teamwork are essential for Front Desk Supervisor roles and jobs.
12/30/2021: Dayton, OH
Provides effective sales effort at Front Desk to maximize room revenue.
02/13/2022: Olympia, WA
Maintains safe working conditions within department and Hotel.
12/13/2021: Lincoln, NE
Utilize computer competencies to learn the property management systems effectively, become a property expert on the system.
02/05/2022: Bangor, ME
Step 3: View the best colleges and universities for Front Desk Supervisor.