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Inova
Fairfax, VA | Full Time
$46k-56k (estimate)
3 Weeks Ago
Patient Financial Services Rep 3
Inova Fairfax, VA
$46k-56k (estimate)
Full Time | Hospital 3 Weeks Ago
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Inova is Hiring a Patient Financial Services Rep 3 Near Fairfax, VA

The Patient Financial Services Representative 3 performs the duties of a Patient Financial Services Representative 2 and is responsible for the timely and accurate editing, submission, and/or follow-up of assigned claims. Processes claims for at least two payer types (i.e. Commercial, Managed Care, Blue Cross, Medicare, Medicaid, etc.) and ensures that all assigned claims meet clearinghouse and/or payer processing criteria. Ensures appropriate follow-up on assigned work lists while meeting all departmental productivity and quality review standards. Provides team management with issues regarding the claims follow-up process. Ensures that payer response reports and rejection reports are worked on in a timely and meet departmental productivity and quality review standards.

100% Remote Role ; Some Weekends are Required

Job Responsibilities

  • Ensures that all clean claims are submitted the day they are received, submitted via the appropriate medium, and with all required attachments. Reviews claims, identifies/makes corrections or initiates resolution within 24 hours of the date the claim was received.
  • Documents and reports claims submission issues immediately and provides feedback to team management regarding issues and wins.
  • Provides resolution for pending (WIP backlog) claims within allowable timeframes, as defined for appropriate deficiency, and/or provides appropriate account follow-up based on established protocol or SRGs.
  • Completes write-off requests and submits to supervisor for daily review.
  • Appropriately documents activity in HealthQuest and TRAC.
  • Completes and submits all daily, weekly, and monthly reports with minimal errors.
  • Maintains knowledge of payer requirements, UB-04 standards, and system (i.e. Hospital, clearinghouse, payer) functionality in addition to Hospital policies and procedures.
  • Ensures documentation is professional, appropriate, accurately depicts actions performed, and is in accordance with departmental quality review standards.
  • May perform additional duties as assigned.

Additional Requirements
Experience - Two years of experience in revenue cycle, finance, customer service or data analytics

Education - High School or GED

Job Summary

JOB TYPE

Full Time

INDUSTRY

Hospital

SALARY

$46k-56k (estimate)

POST DATE

06/04/2024

EXPIRATION DATE

08/03/2024

WEBSITE

inova.org

HEADQUARTERS

FALLS CHURCH, VA

SIZE

7,500 - 15,000

TYPE

Private

CEO

JOHN KNOX SINGLETON

REVENUE

$3B - $5B

INDUSTRY

Hospital

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The following is the career advancement route for Patient Financial Services Rep 3 positions, which can be used as a reference in future career path planning. As a Patient Financial Services Rep 3, it can be promoted into senior positions as a Patient Referral Specialist that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Financial Services Rep 3. You can explore the career advancement for a Patient Financial Services Rep 3 below and select your interested title to get hiring information.