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Insight Enterprises, Inc.
Hanover, IL | Full Time
$42k-53k (estimate)
4 Weeks Ago
Insight
Hanover, IL | Full Time
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Client representative
$42k-53k (estimate)
Full Time | IT Outsourcing & Consulting 4 Weeks Ago
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Insight Enterprises, Inc. is Hiring a Client representative Near Hanover, IL

Requisition Number : 96783

Client Success Representative

Insight Enterprises is a Fortune 500 Solutions Integrator helping organizations accelerate transformation by unlocking the power of people and technology.

With a 35-year foundation in hardware and software supply chain augmenting our deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions to achieve extraordinary results.

We're seeking a Client Success Representative to be the single point of contact for orders within our Fulfillment Centers.

As a self-starter with strong organization and time management skills, you'll proactively acknowledge and complete daily inquiries and work requests.

You'll work collaboratively across departments to support and fulfill requests, build, and maintain relationships, and provide feedback on processes, efficiency, and quality.

Accurate documentation is essential, as is the ability to read and understand technical information. You must be able to support a balanced position between client needs and organizational needs and have proficiency in Microsoft Office with a strong Excel skillset.

Key Responsibilities

  • Proactively acknowledge and complete daily inquiries and work requests.
  • Works inter-departmentally to support and successfully fulfill requests.
  • Provide feedback on processes, efficiency, and quality.
  • Responsible for accurate documentation.
  • Other duties as assigned.

What you’ll need to succeed

  • High school diploma and relevant work experience within the IT or Software industry; college degree preferred.
  • The ideal candidate is a self-starter who can work independently.
  • They must be an effective multitasker with strong organization and time management skills.
  • Good communication skills and the ability to work collaboratively across departments is essential.
  • The ability to identify and use resources to achieve deliverables is needed.
  • The ability to read and understand documents and technical information is critical.
  • Must be decisive and be able to support a balanced position between client needs and organizational needs.
  • Must be proficient in Microsoft Office and have a strong Excel skillset.
  • Last updated : 2024-06-02

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$42k-53k (estimate)

POST DATE

06/04/2024

EXPIRATION DATE

07/29/2024

WEBSITE

insight.com

HEADQUARTERS

TEMPE, AZ

SIZE

7,500 - 15,000

FOUNDED

1988

TYPE

Public

CEO

KENNETH T LAMNECK

REVENUE

$5B - $10B

INDUSTRY

IT Outsourcing & Consulting

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About Insight Enterprises, Inc.

Insight is a provider of computer hardware, software, cloud solutions and IT services to business, government, education and healthcare sectors.

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If you are interested in becoming a Client Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Representative job description and responsibilities

Provide excellent services and ensure client satisfaction.

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They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Representative jobs

A client representative speaks for, acts on behalf of and occasionally makes decisions for his client.

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Client Representatives have distinct personalities.

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Focus on Common Complaints & Provide Solutions.

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Understand the customer’s expectations.

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Step 3: View the best colleges and universities for Client Representative.

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