Overview
Since 1979, Insight for Living Ministries (IFLM) has been committed to excellence in teaching the study and application of God's Word. Pastor Chuck Swindoll and his wife, Cynthia, began the ministry by broadcasting Pastor Chuck's Bible-teaching program, Insight for Living, on 18 stations. Today, the program airs on more than 2,000 stations, can be streamed through various online channels, and can be heard in 70 countries and eight languages.
We also produce quality Bible-study resources, have a dynamic online presence, provide pastoral counseling, and actively walk alongside listeners through life's challenges. As a ministry, we're committed to Vision 195 , our strategic mission to pursue Jesus' Great Commission by extending God's grace and making disciples in all 195 countries and their 6,875 heart languages.
In addition to our international headquarters in Frisco, Texas, we currently have ministry offices in 10 countries, where our pastors translate resources, train church leaders to use Pastor Chuck's Searching the Scriptures Bible-study methods, serve their communities, and pursue Vision 195 in their languages. When you join the IFLM family, you'll become a part of a talented group of men and women uniquely gifted and called to help people around the world live with the lifechanging power of God's Word.
Position Summary
The advancement assistant ensures the Advancement Department (Advancement) operates effectively, efficiently, and exceptionally while developing and maintaining excellent relationships with donors. Seeking to grant supporters a great donor experience, the advancement assistant furthers IFLM's mission and Vision 195 by preparing correspondence, processing donations, coordinating department workflow, managing file structures, and ensuring all other administrative tasks for the department meet IFLM standards and protocols. Possessing a strong customer-service demeanor and approach, the assistant interacts with donors in a warm, friendly, and helpful manner. As an IFLM and Advancement representative, the assistant's relational, detail-oriented, and independent self-starter qualities serve the ministry's donors with the utmost grace, care, and professionalism.
Core Job Functions
Administrative (50%)

• Prepares daily receipt and acknowledgment letters for Advancement officers (ADVOs)
• Processes donations which include stock gifts, IRAs, foundation gifts, grants, and electronic fund transfers
• Prepares the acknowledgement letters for the appropriate ADVO for these unique gifts
• Collects and distributes documents and mail to appropriate recipients
• Assists in planning collaborative meetings with other departments

Coordination (20%)

• Prioritizes department workflow for maximum effectiveness, productivity, and efficiency
• Identifies departmental needs and proposes creative action plans, considering current priorities and future opportunities and changes
• Coordinates with ADVOs to ensure audio, print, and video materials are available when needed
• Manages physical and electronic departmental file structures and coordinates such file structures with other departments where appropriate
• Understands and appropriately implements third-party vendor services
• Executes a broad range of objectives and special projects at the direction of the president and ADVOs
• Assists in keeping accurate process and procedure records for the department
• Provides education and training of Advancement processes and procedures cross-departmentally in a kind and thoughtful manner

Correspondence (15%)

• Creates and edits high-quality correspondence on behalf of the ADVOs, including handwritten notes and addresses
• Interacts with donors via phone calls to gain a better understanding of their needs, offer prayer support, answer questions about IFLM, provide information on resources, update information, and conduct informal surveys
• Prepares mailing lists from segmentation reports for special mailings
• Prepares seasonal gifts, premiums, and other special gifts for high-donors

Professional Development (5%)

• Commits to the challenges of growth and development according to the Professional Development Plan
• Pursues the designated knowledge and/or experience with a positive attitude
• Completes assigned tasks with excellence and in a timely manner

Team Member Contribution (10%)

• Models IFLM's core values through daily conduct
• Exerts initiative and drive to improve departmental and organizational operations
• Owns problems, creates solutions, and maintains personal accountability for results

Position Specifications
Job Qualifications

• Bachelor's degree or specialized training in a related field
• At least three years of related experience
• Ability to lead initiatives and juggle several complex projects at once
• Ability to work in an open space with normal daily interruptions
• High attention to detail and superior organizational skills while multitasking
• Professional interpersonal skills
• Humility, a high level of flexibility, a positive attitude, and the ability to work well with others
• Strong customer-service orientation and demeanor
• Excellent phone presence with the ability to set up meetings in a highly professional, polite, and warm manner
• Ability to anticipate and prioritize work with minimal direction
• An understanding of and ability to maintain confidentiality
• Intermediate proficiency with Microsoft Suite of programs
• Willingness to listen to Pastor Chuck Swindoll's messages if membership and attendance is not at Stonebriar Community Church in Frisco, Texas

*This part-time position (16 hours per week) and requires working on-site on Tuesdays, Wednesdays, and Thursdays.