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Call Center Associate
Insight Global
Insight Global Florida, NY
$53k-69k (estimate)
Contractor | Business Services 1 Week Ago
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Insight Global is Hiring a Call Center Associate Near Florida, NY

Compensation:

$17/hr to $18/hr.

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Day to day:

Insight Global is looking for Remote Student Financial Advisors to help college students who have just gone through the admissions process through the FAFSA (Federal Student Aid) process and advisor on student loans. There will be a 30-day training process. Inbound calls only, will be speaking to students once they have been transferred from the admissions department.

Musts:

- Live in Florida, Ohio, Indiana, Arizona, Utah or Texas

- Associate degree completed

- Must be able to pass financial background check (have clean financial history)

- Ability to begin work on 9/25/2023

* no job hoppiness * they will want to know why they have gaps on their resume or why they left quickly from a company.

Education Requirements:

  1. IF Bachelor’s Degree – anything except sciences (like biology) and healthcare degrees
  2. IF HS Diploma – they need to have come from a call center or helpdesk type job where they can speak to their attention to detail and working through a process. No job hoppiness.
  3. IF Masters Degree – only education or social work MS degrees, I have been advised to tread lightly sending over candidates with masters degrees.

Job Summary

JOB TYPE

Contractor

INDUSTRY

Business Services

SALARY

$53k-69k (estimate)

POST DATE

06/23/2024

EXPIRATION DATE

07/21/2024

WEBSITE

insightglobal.com

HEADQUARTERS

BALTIMORE, MD

SIZE

500 - 1,000

FOUNDED

2001

CEO

TYLER HODGINS

REVENUE

$500M - $1B

INDUSTRY

Business Services

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About Insight Global

We arent just a staffing company. Were a company that cares for others. It might sound lofty, but it's the idea that gets us up everyday, determined to make it true. Insight Global is a company that people can anchor to in moments of triumph, struggle, and every time in between. Whoever you are and wherever you come from, you matter to us and we have your back. Together, anything is possible.

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The job skills required for Call Center Associate include Call Center, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Associate. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Call Center Associate positions, which can be used as a reference in future career path planning. As a Call Center Associate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Associate. You can explore the career advancement for a Call Center Associate below and select your interested title to get hiring information.

If you are interested in becoming a Call Center Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Associate job description and responsibilities

Managing large amounts of inbound and outbound calls in a timely manner.

03/21/2022: Norwich, CT

Following call center “scripts” when handling different topics.

04/23/2022: Santa Ana, CA

Identifying customers’ needs, clarify information, research every issue and providing solutions .

03/20/2022: Gary, IN

Call Center Associates are responsible for keeping records of all conversations in our call center database in a comprehensible way.

03/31/2022: Altoona, PA

They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.

02/10/2022: Bismarck, ND

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Associate jobs

Provide outstanding customer service.

02/10/2022: Twin Falls, ID

Update customer information as required.

05/05/2022: Miami, FL

Maintain confidentiality of information.

05/03/2022: Baltimore, MD

Observe proper call center etiquette.

03/24/2022: Lafayette, LA

Process and log incoming calls into the CRM system.

04/10/2022: Gulfport, MS

Step 3: View the best colleges and universities for Call Center Associate.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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