Position: Collection Agent

Start Date: July 8th

Pay Rate: $20/hr --> will get a 50 cent raise after 4 months and another 50 cent raise at 6 months

Duration: 2-year contract with possibility for conversions from the 6-month mark and on

Interview Process: Onsite - one and done 30-minute interviews

Interview Times: Onsite Every Friday

Must Haves:

• 2 year of experience of call center
• Experience working in a Collections Call Center OR experience in the banking or the financial industry OR experience from a sales background
• Critical thinking skills, specifically knowing how to build rapport and provide solutions
• Excellent written and verbal communication skills
• Comfortable in heavy phone support role
• Must be reliable and available to work onsite in Phoenix, AZ
• Must be able to work 2 Saturdays per month

Day-2-Day:

A client in Phoenix, AZ is looking for a Collection Agent to join their team. This team is responsible to collect funds from delinquent accounts. The money given to members are credit cards loans, home equity lines of credit, savings accounts that are over drawn, etc. Responsibilities of this individual are shown below:

• Will conduct Inbound and Outbound calls and will speak with about 32 members per day
• Will understand what the member’s needs are and provide solutions to help improve the member’s financial security
• Contacting members by telephone to negotiate debt recovery
• Negotiate settlements to receive payment on percentages of loans