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Job Description:
Insight Global is seeking a Member Service Representative to work onsite five days a week for a large healthcare provider in Anaheim, California. In this role, you’ll be handling inbound calls from members, answering questions related to enrollment, booking appointments, and addressing any member complaints. The position primarily involves managing approximately 100 calls per day in a fast-paced environment. Excellent communication and multitasking abilities are essential.
This person should feel comfortable sitting in a call center environment taking multiple calls. You will be speaking with 50 customers daily helping them complete their requests for appointments, concerns, and membership questions. You will be involved in a call center team supporting multiple health care divisions within to direct their members accurately based on the calls request. We ask that you apply for this role if you are passionate about a career the healthcare / wellness member services industry.
Required Skills & Experience:
Nice to Have Skills & Experience:
Contractor
Business Services
$47k-58k (estimate)
06/21/2024
07/18/2024
insightglobal.com
BALTIMORE, MD
500 - 1,000
2001
TYLER HODGINS
$500M - $1B
Business Services
We arent just a staffing company. Were a company that cares for others. It might sound lofty, but it's the idea that gets us up everyday, determined to make it true. Insight Global is a company that people can anchor to in moments of triumph, struggle, and every time in between. Whoever you are and wherever you come from, you matter to us and we have your back. Together, anything is possible.
The job skills required for Customer Service Specialist include Call Center, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Customer Service Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist. You can explore the career advancement for a Customer Service Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
Certified Customer Service Specialist (CSS).
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Communicate as efficiently as possible.
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Step 3: View the best colleges and universities for Customer Service Specialist.